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PC Graphics

HawaiianDinosaur
Journeyman III

6700xt shutting off

Hello I purchased a prebuilt pc from Best Buy back in early September of 2021. This is the pc specs:

 

GPU: ASRock Challenger Series 6700xt

CPU: AMD Ryzen 7 3700X (Water cooled)

Motherboard: ASRock B550M-C

RAM: 16GB DDR4

PSU: Apevia ATX-PR800W (800 watts)

Storage: Western Digital 1TB SSD, Seagate BaraCuda 8TB HHD

 

What happens is the GPU crashes and sends my monitor into sleep. I look at the GPU Fans to see if they are still spinning and they are not. So this means that the GPU fully shut itself off. I hope someone has a solution for this because this is the 3rd 6700xt that I am on and it still doesn’t work. 

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