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PC Drivers & Software

Hardwood
Paragon

windows camera app crash

I noticed today that the Windows 10 2004 camera app starts and then crashes after a few seconds with this error:

Faulting application name: WindowsCamera.exe, version: 2020.504.40.0, time stamp: 0x5ed973d6
Faulting module name: atiumd6a.dll, version: 27.20.12027.1001, time stamp: 0x5f466387
Exception code: 0xc0000005
Fault offset: 0x000000000014b7ff
Faulting process ID: 0x310c
Faulting application start time: 0x01d688fe9ad6707c
Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsCamera_2020.504.40.0_x64__8wekyb3d8bbwe\WindowsCamera.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\u0358704.inf_amd64_0f4f1df2ad15c360\B358374\atiumd6a.dll
Report ID: 7e8a6d91-b4ea-432d-b62b-869ebf70e680
Faulting package full name: Microsoft.WindowsCamera_2020.504.40.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

This is a Logitech C-270

It works ok in the Logitech Camera Settings, Zoom and in Radeon HOME/Capture screen.

I have also submitted to windows feedback link.

ASUS TUF X570 wifi, AMD Ryzen 5 5600G, ASRock 6700XT Challenger, Antec Truepower new 700w. 32GB
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4 Replies
mstfbsrn980
Grandmaster

Do not use Windows Upgrade. Clean install the 2004 with USB. The same thing happened to me, clean install fixed the problem.

Thanks for the suggestion but there's no way in .... that I'll resinstall the OS just because of one bad program.

ASUS TUF X570 wifi, AMD Ryzen 5 5600G, ASRock 6700XT Challenger, Antec Truepower new 700w. 32GB
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Earnhardt
Grandmaster

What does this have to do with AMD?

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This is a .dll from Radeon software.

Faulting module name: atiumd6a.dll, version: 27.20.12027.1001, time stamp: 0x5f466387

ASUS TUF X570 wifi, AMD Ryzen 5 5600G, ASRock 6700XT Challenger, Antec Truepower new 700w. 32GB
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