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PC Drivers & Software

sticksel
Adept I

Windows 11 24H2 : BSOD rcbottom.sys - PC nearly not usable any more

Hello from germany.

 

I ran into major issues with AMD Raid rcbottom.sys causing blue screens all the time since i updated my machine to Windows 11 24H2 (inplace). - I have to reboot my computer multiple times before i am able to do anything on it, because it is behaving very strange, e.g. it does not open task manager or windows explorer, it does not open a browser, it does not show windows UAC prompts and is nearly freezing. Often i get rcbottom.sys bluescreen after a minute or so. - I have latest drivers for everything (specially AMD RAID drivers), latest BIOS, but BSOD problems stating "DRIVER_POWER_STATE_FAILURE" from rcbottom.sys keeps going on. - Its a total disaster. - Once i get the computer to behave normal after multiple bootups i can work hours and hours without issues on it, but on next reboot i run into same issues again and again. - So at the moment i did a rollback to Windows 11 23H2, and everything is behaving normal.

 

I know the rcbottom.sys issues from the past, because i already had identical problems with rcbottom.sys causing BSODs on windows 10, even after a clean reinstall of windows which Asus support recommended without success at that time. In the past, my solution for windows 10 in the first months was opening the "AMD RAIDxpert 2" tool every time after bootup and keep it open in the background, because as long as the tool was running there was never a rcbootom.sys blue screen. - But updates of the AMD raid drivers or windows 10 updates had fixed the BSOD problem for me, in the past. - Now with latest Windows 11 24H2 the bluescreen problems is there again, worse than ever, and open up the AMD RAIDxpert 2 does not help anymore. - So as mentioned above i did a rollback to Windows 11 23H2, which was the only solution that really helped me.

 

Is this a well-known bug regarding AMD RAID and Windows 11 24H2 ? Is AMD or Microsoft is troubleshooting this ATM ?

 

My config:

Asus X670E-I Gaming Wifi with latest BIOS, AMD Ryzen 7 7800X3D, 64GB RAM, AMD Radeon RX6800, Corsair MP600 PRO 2TB; Corsair MP510 2TB; AMD RAID 1: 2x 12TB Seagate Ironwolf Pro

 

 

EDIT: I updated the AMD Adrenalin software to 24.10.1 (from a 24.08.xx, when i remember correctly) and all the problems and bluescreens are there again, still running Windows 11 23H2. - So it seems to be a problem caused by the latest AMD software/drivers, not Windows 11 24H2.

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sticksel
Adept I

I uninstalled AMD Adrenalin software 24.10.1 completely, installed the older Adrenalin 24.08.xx version in "driver only" mode: No more bluescreens, computer behaves normal now. - I guess Windows 11 24H2 was not the problem in first place, it was the latest update from Adrenalin 24.10.1 / AMD graphics driver which somehow started all the bootup-lockups, instability and BSODs.

I wonder why WinDbg-software stated there was a problem with "rcbottom.sys" when i did an analysis of the BSOD minidump before. In my case the BSOD stopped by uninstalling Adrenalin software 24.10.1 / graphics driver, and go back to version 24.8.xx.

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