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PC Drivers & Software

Sakaradast
Journeyman III
2 weeks ago

Win11 unusable After Driver install

Windows unusable After Driver Installation 

 

Since yesterday my system has been crashing as soon as the driver is installed and I want to access the graphics card, where it usually flickers 1-2 times and then it's fine, everything stays black for me even after a restart. Or I can't get into Windows afterwards I don't reinstall. PciE slots changed etc. Mainboard shows no hardware errors when booting. It doesn't matter whether Win tries to install the driver or whether I do it manually, there is no difference. I'm at my wits' end now. (Sry I have punctuation dyslexi

System:Aorus b450 pro

              Rx6900xt

              5800x3d

              Corsair vengeance pro 32gb

 

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3 Replies
elstaci
MVP
2 weeks ago

Did you upgrade your Windows from 10 to 11 when all this started to occur?

 

What is the Make & Model of your PSU you are using in your PC?

 

Was your PC with your RX6900XT working fine before updated your AMD Graphic driver?

 

If you can't enter Windows due to it crashing, restart your PC 3 times in a row before entering Windows. It should automatically start Windows Diagnostic Menu.  Go to Windows Troubleshoot Menu and click on "Restore Windows" to a date earlier from when you installed the bad AMD driver.  See if that fixes your issue.

 

Can you enter Windows "Safe Mode" if so, download and run DDU (Display Driver Uninstaller) and remove all traces of your AMD Graphic driver and restart. See if it now enters Windows without crashing.

 

Once you enter Windows again run in a elevated Command Prompt/Powershell the following simple command line to check your Windows OS for corruption:

 

SFC /scannow

 

Now try to install a previous AMD driver and see if the crashes continues from here: https://www.amd.com/en/support/downloads/previous-drivers.html/graphics/radeon-rx/radeon-rx-6000-ser...

 

Note: If the crashes continues try installing your GPU card in another PC and see if the same thing occurs. If it does than it is an hardware issue with your GPU card.

 

also check in BIOS to make sure your GPU card is being properly recognized.

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Sakaradast
In response to elstaci
Journeyman III
a week ago

It happened overnight . System was running fine for 2years and then nothing , but I have the Problem on every system I tried the GPU, that's why I contacted the manufacturer of the Card .I tried every step that would com to mind Like trying older drivers.Seems like the GPU has some issues with drivers.

elstaci
In response to Sakaradast
MVP
a week ago

Sounds like a GPU hardware issue.

 

Remove your GPU Card and just use your IGPU from your 5300x3D AMD processor by connecting your Monitor to your motherboard's Video outputs.

 

If everything works fine with your AMD IGPU with the current AMD driver than most likely you have a defective GPU card.

 

After removing your GPU card take a close look at it to see if you see any damaged components or dark marks caused by a short. Also by removing your GPU card BIOS will automatically set your AMD IGPU as the main Display Adapter until your install a new GPU Card.

 

NOTE: Make sure the AMD Driver you installed is compatible with both your IGPU and GPU card.

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