An attempt was made to update the drivers for a Radeon 540 (Radeon™ 540 Graphics | AMD ) using the auto detect and install application. Using the selection process I can see that the 530 is available in the drop down menus but the 540 is not. This device is a discrete GPU found inside of a Samsung Notebook 9 Pro and the OEM drivers being supplied are of version 17.12 and are causing major issues with Windows and gaming performance.
I know that this is an OEM driver issue, but I sincerely doubt that Samsung has made this driver correction a priority. Their support team asked if I checked your website for updates which is why I'm posting here. But I sincerely doubt that their support team knows when or if driver updates will be available. Is there a chance that since the Radeon 530 is supported that the 540 will also get driver support in case Samsung does not provide updates?
Solved! Go to Solution.
Generally, after 2, maybe 3 updates from the manufacturer there usually are updates available from AMD for OEM graphics. Have you installed the latest drivers available from Samsung using the SW Update app?
Do you have any yellow marks in Device Manager?
Is your computer power plan set to 'Performance'? (not 'balanced')
Have you set the graphics choices correctly? Configuring Laptop Switchable Graphics on a Windows® Based System
Have you disabled any 'power saving' program...example:'cool and quite'?
Are you expecting too much? AMD Launches Entry-Level Radeon RX 540 Mobile Chip | Digital Trends
Laptop graphics update...How to
Without any information, can't be more specific > INFORMATION REQUIRED WHEN POSTING A QUESTION
Describe Your System kingfish
Provide a detailed description of the issue you are experiencing and the steps required to reproduce the issue.
Details about applications/games affected (including version number)
Graphical settings used in the application/game (resolution and 3D settings)
If possible, include a screenshot or video link of the issue
So my question was, is AMD going to support the Radeon 540 directly through their drivers site? Because Samsung technical support does not seem to know anything about software driver updates that will fix this issue despite several forum posts in their community.
Generally, after 2, maybe 3 updates from the manufacturer there usually are updates available from AMD for OEM graphics. Have you installed the latest drivers available from Samsung using the SW Update app?
Do you have any yellow marks in Device Manager?
Is your computer power plan set to 'Performance'? (not 'balanced')
Have you set the graphics choices correctly? Configuring Laptop Switchable Graphics on a Windows® Based System
Have you disabled any 'power saving' program...example:'cool and quite'?
Are you expecting too much? AMD Launches Entry-Level Radeon RX 540 Mobile Chip | Digital Trends
I hope your top answer ends up being true because Samsung is notoriously bad at providing software updates for all of their hardware. I thought I could avoid the issue with a laptop since it ran on Windows, but apparently the manufacturer has more driver control than I imagined.
I will answer all of your questions, but I have one I need to ask: why would setting my GPU Workload in Global Settings from "Graphics" to "Compute" allow my Radeon 540 to reach its boost clock speed during gaming? After reading about Crossfire issues with Intel graphics, I took a chance and changed to the "Compute" option under GPU workload and all of a sudden I am seeing 1124MHz as the clock speed being reached by the GPU in game. Now I am seeing the GPU still being under-utilized because the GPU load in the log attached below fluctuates wildly in game no matter what settings I try. But the log also shows that I am finally attaining the boost speed advertised by the hardware.
As for your questions:
Do you have any yellow marks in Device Manager?
Is your computer power plan set to 'Performance'? (not 'balanced')
Have you set the graphics choices correctly?
Have you disabled any 'power saving' program...example:'cool and quite'?
Are you expecting too much?
Thank you for your patience and help with this.
Is your computer power plan set to 'Performance'? (not 'balanced')
Look a little closer...in the computer control panel...under 'Power'/advanced
I also recommend activating 'God Mode' so you can find things a little easier.
Windows 10 GodMode: What It Is And How To Enable It | Tech Times
Since you won't/haven't furnished any of the required information about your laptop...I have to assume you have this one, and it doesn't have any AMD hardware:
Inside the Notebook 9 Pro are a quad-core Intel Core i7-6700HQ, a GeForce GTX 950m graphics with 2GB of GDDR5, a Lite-On M.2 SATA SSD, and 8GB of DDR3/1866 RAM in two SO-DIMM slots.
The post that covers your response to me is still "currently being moderated" and has been for over 7 hours. I guess the mention system works even if my post doesn't show up? In which case I apologize because my post covered all your questions from the link you provided. It also included a log file from GPU-Z but I have no idea how long it will take the be approved. Assuming this post I'm making now goes through, my model number is the NP940X5N-X01US Samsung Notebook 9 Pro with an i7-8550u which contains both Radeon 540 graphics and the Intel 620 iGPU.
한국 사람이지만 답변 달아드립니다.
아마 전원 관리부에 균형 조정뿐일 겁니다.
이를 win+r 키로 실행 창을 부르고, regedit을 치신 후,
HKEY_LOCAL_MACHINE > system > controlset001 > control > power > (기본값) 아래에 있는 CsEnabled을 더블클릭하고 데이터 값을 0으로 한 후, 확인을 누르시고 컴퓨터를 reboot하시면 전원 관리 창에서 고성능으로 사용이 가능해집니다.