I am looking for the latest HP Notebook System BIOS Update for AMD Processors for the HP 15-f387wm. The latest UEFI release for the HP 15-f387wm is the F.45 release by American Megatrends (dated June 11, 2020).
Where can the SoftPaq for this release be downloaded (or what is the SoftPaq number for this release)?
Solved! Go to Solution.
Contact HP Support for your laptop 15-F387WM
https://support.hp.com/au-en/product/troubleshooting/hp-15-notebook-pc-series/model/10098384
Contact HP Support for your laptop 15-F387WM
https://support.hp.com/au-en/product/troubleshooting/hp-15-notebook-pc-series/model/10098384
I appreciate your reply, but I wish this had not been marked as a solution because the support representatives on the HP Support Community did not solve the issue (i.e., they did not provide the update or even a way to obtain the update), and unfortunately, this reply of yours is being referenced by Google Gemini and elsewhere (when it does not solve the issue).
I will again look for the SoftPaq.
Unfortunately only HP can provide the BIOS update for the HP Notebook 15-F387WM.
The HP Notebook 15-F387WM was first released in 2016 with the A series CPU and R5 graphics so it is very likely that the 2020 update you reference is the last available from HP. Both CPU and GPU are legacy at this point and past driver support. Neither is supported by Windows 11.
Why are you looking for an updated BIOS release for this system?
Thank you for your response. I apologize for not responding sooner. I did not know that you replied.
To answer your question, I need the F.45 release for one of my HP 15-f387wm systems (I own two of these machines) to address an issue with Microsoft's Virtualization-Based Security (VBS). Since 2019 I have owned this particular model, and I recall in great detail how that machine would hard freeze during boot if — before the installation of this patch — VBS was enabled; this issue required me to press and hold the power button to shut down the machine and, after which, VBS would automatically be disabled in Microsoft Windows. I never experienced this issue again after installing the F.45 release.
Whether the machine’s components are supported by Windows 11 is not important to me because a) the HP 15-f387wm can run Windows 10, which will receive updates until October this year (and optionally until next year); b) unsupported PCs can still run Windows 11; and c) other operating systems can be installed on this hardware. The hardware will continue to function regardless of the underlying software support.
This HP 15-f387wm is adequate, efficient, and has low power consumption (I love the AMD A8-7410 APU). The touchscreen display is an additional feature that I thoroughly enjoy. Other users of this machine would benefit from the F.45 release as well which, according to the release notes of the time, provided "improved security".