Hello Community,
I recently bought a Acer Aspire 7 A715-41G which have Ryzen 5 3550H. I noticed that usb 3.0 ports and behaving abnormal.
When I'm trying to connect any oneplus device or Iphone, these ports just charging the phone. In phone no options are coming for file sharing etc. But when I'm using usb 2.0 port options are coming it works fine but sometimes it also behave abnormal like keep disconnecting the phone.
I uninstall the usb 3.0 hub, installed all the drivers from the driver page of acer, nothing works. Previously usb 2.0 also not working I clean installed the window now 2.0 is working but sometimes making issue.
I tired to find option in bios also but I was not able to find any specific option related to usb.
Does any one can provide me suggestions what would be possible fix for this, but I'm sure this is the issue of ryzen incompatibility. I tired to check on same model laptop with intel processor that works perfectly.
Thanks in advance
