PC Drivers & Software

[daniisakov]

hello,

i have AMD RYZEN 5 5600X processor
and i have upgrade the windows to windows `11
and got some problems to update the amd drivers
picture: 
log:

AMD Chipset Software Install Summary

Name : AMD Processor Power Management Support
Version : 7.0.3.5
Install : Fail

Name : AMD PCI Device Driver
Version : 1.0.0.83
Install : Success

Name : AMD GPIO Driver
Version : 2.2.0.130
Install : Success

Name : AMD GPIO Driver (for Promontory)
Version : 2.0.1.0
Install : Fail

Name : AMD PSP Driver
Version : 5.17.0.0
Install : Success

Name : AMD SMBus Driver
Version : 5.12.0.38
Install : Success

what can i do?
the motherboard i have is
ASUS TUF GAMING B550-PLUS (WI-FI) AM4 AMD B550 SATA 6Gb/s ATX AMD Motherboard
theres a solution for this problem?

[elstaci · Accepted solution]

Normally if the AMD CHIPSET fail it shows a Error number code like 1603.

What did yours show? What error code?

That will give an indication of why it failed to install.

Try using Microsoft Install/Uninstall APP to remove or install the AMD CHIPSET package and see if it installs successfully.

I would also delete the created AMD installation folder at C:\AMD to prevent conflict or corruption of the current driver installation.

EDIT: This is the correct AMD CHIPSET for your motherboard: https://www.amd.com/en/support/chipsets/amd-socket-am4/b550

[daniisakov]

who can help me please?

[elstaci · Accepted solution]

Normally if the AMD CHIPSET fail it shows a Error number code like 1603.

What did yours show? What error code?

That will give an indication of why it failed to install.

Try using Microsoft Install/Uninstall APP to remove or install the AMD CHIPSET package and see if it installs successfully.

I would also delete the created AMD installation folder at C:\AMD to prevent conflict or corruption of the current driver installation.

EDIT: This is the correct AMD CHIPSET for your motherboard: https://www.amd.com/en/support/chipsets/amd-socket-am4/b550

[daniisakov · Accepted solution]

i have download it, its the same i have downloaded,
still the same problem, i have picture of it.

theres no code for the error just dont finish the installetion,
the only driver it doesnt install is - AMD Processor Power Management Support
this is the full:

AMD Chipset Software Install Summary

Name : AMD Processor Power Management Support
Version : 7.0.3.5
Install : Fail

Name : AMD PCI Device Driver
Version : 1.0.0.83
Install : Success

Name : AMD GPIO Driver
Version : 2.2.0.130
Install : Success

Name : AMD GPIO Driver (for Promontory)
Version : 2.0.1.0
Install : Success

Name : AMD PSP Driver
Version : 5.17.0.0
Install : Success

Name : AMD SMBus Driver
Version : 5.12.0.38
Install : Success

i tried many time, i tried on safe mode, i tried delete the c:\AMD folder
and on the Microsoft Install/Uninstall APP i dont see the the one i have problem with,

i dont know what to do now

edit:
i have Uninstall all the AMD list i have on Microsoft install/uninstall app, delete again the folder c:\amd and tried install again and got success!!!!
thank you ♥

[elstaci]

The Microsoft Install/Uninstall APP works once in a while with corrupt un-installations or installation but not in all situations though.

Glad you got your problem fixed.

Take care.