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PC Drivers & Software

luvmtfshng38
Journeyman III
‎11-08-2019 11:49 AM

unable to connect to AMD servers and check for updates

I use to get notifications about new updates for my AMD gpu drivers, but for about the last 2 years or so I haven't and I get the error unable to connect to AMD servers and check for updates.  I google search that and also search the AMD forums and no one has an answer.  so what is going on?  and don't tell me just to check manually cause that's a bunch of BS.  how about you fix your software or ill will just stop buying your AMD garbage.

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elstaci
MVP
‎11-08-2019 12:41 PM

Have you checked to see if your Firewall or Anti-Virus program is blocking the connection to AMD Servers?  Could your ISP be blocking the connection? Are you using a VPN which might prevent the connection?

If this just started I would have mentioned to wait a day or so and try again. Could just be a local AMD Server issue. But you mentioned it has been happening for over two years. Thus is has something to do with your computer or ISP.

Thus something seems to be blocking the internet connection. Have you been able to download the latest AMD Driver from AMD Download page?  Is anyone else in your area also having the same issue by any chance?

Try downloading the latest driver from AMD from here: https://www.amd.com/en/support . If you can't then it is a good indication something is blocking your computer from connecting with AMD Servers.

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