Hi, I have a Lenovo Z50-75 laptop, it's an AMD FX 7500 with 16 GB of RAM, 1 TB of HDD and a Radeon R7260MDX graphics with 2 GB of video and Windows 10.
For some time now, I have blue blues with the error THREAD_ STUCK_IN DEVICE_DRIVER, I would like to know what the error is and if there is a solution.
This blue screen sold me and I watched videos, movies listening to music or playing games like the Age of Mythology.
Attached Images and a text with errors caused
AMD Graphics Card
- Make and model: Graphics Chipst AMD Radeon R7 M260DX 2GB
- Laptop System
Lenovo Z50-75
- S.O
- Windows 10 Home Edition 64bit
- Driver version installed
- Radeon Software Crimson Edition 16.6
- Display Devices
- CMN N156HGE-EBB 15.6" LCD (FHD) 1920 x 1080
- Motherboard + Bios Revision
- LENOVO Lancer 5B3 (Socket FS1r2) Versión del BIOS A4CN43WW (V 2.12)
- CPU/APU
AMD FX-7500 Radeon R7, 10 Compute Cores 4C+6G
- Power Supply Unit Make, Model & Wattage
- PABAS0241231 LENOVO SN:41167 ID:41167LENOVO PABAS0241231
- RAM
- Amount of memory installed; 16GB
- Crucial CT102464BF160B.M16 SO-DIMM Velocidad de la memoria DDR3-1600 (800 MHz) 8GB
- Crucial CT102464BF160B.M16 SO-DIMM Velocidad de la memoria DDR3-1600 (800 MHz) 8GB
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Dump File : 021118-45171-01.dmp
Crash Time : 11/02/2018 20:58:05
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffff840c`6fd54700
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+26f13
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+175880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\021118-45171-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 16299
Dump File Size : 687.708
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==================================================
Dump File : 020618-50859-01.dmp
Crash Time : 06/02/2018 16:44:08
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffff9a83`06bb4380
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+26f13
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+175880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\020618-50859-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 16299
Dump File Size : 1.249.444
====================================================================================================
Dump File : 011318-77312-01.dmp
Crash Time : 13/01/2018 17:13:14
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffffbe82`9c547080
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By DrivFabricante de tarjeta gráfica - Powered by AMD Chipset gráfico - AMD Radeon R7 M260DX ID del dispositivo - 6665 ID del proveedor - 1002 ID de subsistema - 1309 ID del proveedor de subsistema - 17AA ID de revisión - 00 Tipo de bus - PCI Express 2.0 Configuración actual de bus - PCI Express 2.0 x8 Versión del BIOS - 015.040.000.003 Número de parte de BIOS - BR45043.001 Fecha de BIOS - 2013/10/18 05:10 Tamaño de memoria - 2048 MB Tipo de memoria - DDR3 Reloj de memoria - 900 MHz Reloj central - 855 MHz Ancho de banda total de memoria - 14 GByte/s Ruta de archivo de controlador 2D - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000 er : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+26d33
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1756e0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\011318-77312-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 16299
Dump File Size : 1.139.668
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Mensaje editado por: Victor Hernandez AMD Graphics Card Make and model: Graphics Chipst AMD Radeon R7 M260DX 2GB
Laptop System Lenovo Z50-75
S.O Windows 10 Home Edition 64bit
Driver version installed Radeon Software Crimson Edition 16.6
Display Devices CMN N156HGE-EBB 15.6" LCD (FHD) 1920 x 1080
Motherboard + Bios Revision LENOVO Lancer 5B3 (Socket FS1r2) Versión del BIOS A4CN43WW (V 2.12)
CPU/APU AMD FX-7500 Radeon R7, 10 Compute Cores 4C+6G
Power Supply Unit Make, Model & Wattage PABAS0241231 LENOVO SN:41167 ID:41167LENOVO PABAS0241231
RAM Amount of memory installed; 16GB
Crucial CT102464BF160B.M16 SO-DIMM Velocidad de la memoria DDR3-1600 (800 MHz) 8GB
Crucial CT102464BF160B.M16 SO-DIMM Velocidad de la memoria DDR3-1600 (800 MHz) 8GB
