PC Drivers & Software

[Fire_raptor]

Last couple of months I have problem with drivers (GPU RX 6700 XT). Occasionally I got this meesage when I try to open AMD Adrenalin software.

1. First time I noticed this about three months ago when I installed Kodi and after restart I just got a black screen. I turned off my PC on case physical button and when it entered Windows I noticed that image quality looks degraded. AMD software didn't want to open and I reinstalled the drivers.

2. Second time - Two weeks ago it happened again. After restart black screen again. When I entered Windows I noticed stuttering on background (Wallpaper engine). Same message on AMD software. After reinstalling drivers I disabled Windows update.

3. Yesterday I installed newly released GPU driver. Today in game I couldn't open AMD performance overlay. After exiting game I got same message when entering AMD software.

In this situations only solution that works is GPU driver reinstall. I always unistall driver in safe mode using DDU. GPU is working normally in games. How to fix this? 

Unrelated to this, is there a settings that stops AMD drivers reverting to factory settings in a case of power blackout? I want to store fan curve settings permanently.

[Fire_raptor]

bump

[goodplay]

That pop up is usually caused by windows update replacing the driver, guides on the web for 'disable driver updates from windows update'.

[DaPixelGuy]

this might help you as you can download the detect and install software from amd, however trying the adrenaline edition can work too
https://www.amd.com/en/support/downloads/drivers.html/graphics/radeon-rx/radeon-rx-6000-series/amd-r... 

[peruka93]

Windows OS has updated the driver using Windows Update and something got broken. Just remove it completely using Display Driver Uninstaller tool and reinstall the latest drivers from AMD website. Additionally you can search web for how to stop automatic Driver Updates on Windows.

[Fire_raptor]

Regarding Windows driver updates, I already had this set to no but for some reason it is grey out. I should be administrator.

Additionally from this page I did step 2 to to stop driver updates:

https://www.minitool.com/news/disable-automatic-driver-updates-win-10-009.html

Didn't want to mess with step 3.

Now I need to wait to see if it works.

[MRTellers]

I had your exact same problem the last couple of nights, and I caught Windows doing it a second time even after I did a full reinstall of my AMD driver. All of my Device Installation and registry settings were already set to block automatic driver updates as well.

Fortunately though, I was able to revert Windows' update by doing a driver rollback.

1. Open Device Manager

2. Expand the Display adapters tab; right click your graphics card, and select Properties.

3. In the Driver tab, click Roll Back Driver. Choose whichever survey answer is most relevant to you (i.e. This driver doesn't work with software), and click Yes. It will revert back to the previous driver.

This method is helpful at least if you know if Windows' change happened recently.

[AMID_of_IT_all]

Using gpedit.mcs you can configure a policy that prohibits windows update from installing drivers in general.

Dell says these drivers work with this GPU:

https://www.dell.com/support/home/en-vn/drivers/driversdetails?driverid=7gj4j