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PC Drivers & Software

s-warning
Adept I

the Uvd1 and Uvd2 clocks stay active after watching a video ... i believe this is what causing the crashing problems and driver crashs.

title says it...  this is for 5700xt. But im assuming this is for others as well. WHen the clocks stay active on the UVD1 and UVD2 the drivers and games crash. This is the issue with the cards. If u use youtube or any other app that uses gpu acceleration then this will cause the issues. When will there be a fix for this? Btw u need to use hwinfo64 to read those reading ... this is for drivers 20.5.1 and the 1 before it .. Both will do it. Came across this and figured it out. About the only way to fix it is restarting computer.

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You should report this to AMD: https://www.amd.com/en/support/contact-email-form

thanks i did that. hope this helps

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s-warning
Adept I

image is when Uvd1 and uv2 are not active. But it dosnt reset to 0 untill u restart computers. If u leave them as is u will get crashing in games and driver crashes not always but u will end up getting it sooner or later. The next image is with the clocks goings on Uv1 uvd2 and thats where the problem is . It should go back to 0 when not in use. Gpu accleration is causing the problem? hope this helps

Many report that turning off GPU acceleration is work around that helps. Obviously it is not a true fix. This issue has been going on a while now. Nothing will get it fixed quicker than having more people report the issue to AMD: https://www.amd.com/en/support/contact-email-form 

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yep thats what i did... but i notice somtimes it still kicks in but not often

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