cancel
Showing results for 
Search instead for 
Did you mean: 

PC Drivers & Software

JustBraw
Journeyman III

STore install, says My Cpu and Motherboard combo not Valid , any help?

STore install says My Cpu and Motherboard combo not Valid , any help?

Ryzen 3600 

msi Mortar Max b450

16gb ripjaw 3200

gpu =1660 super Gameing Oc edition 6gbram

wd blue 1tb (localdisk)m.2 pcie. 

haveing trouble with usb drivers also . 

what am i missing? 

any help would be great , Thanks

storelog =Date and Time;User Action;Content;
Sep 25,2021 02:57:12;Information;Launched from: C:\Program Files\AMD\StoreMI\Qt_Dependancies
Sep 25,2021 02:57:18;Information;Local system language: English
Sep 25,2021 02:57:19;Information;## Installer Invoked ##
Sep 25,2021 02:57:19;Information;Install type: Install
Sep 25,2021 02:57:19;Information;Root: C:/, Total size: 652478 MB, Free Space available: 584658 MB
Sep 25,2021 02:57:19;Information;SATA AHCI Count: 1
Sep 25,2021 02:57:19;Information;NVMe Controller Count: 2
Sep 25,2021 02:57:20;Information;Windows Caption: Microsoft Windows 10 Pro N
Sep 25,2021 02:57:20;Information;Windows Version: 10.0.19043
Sep 25,2021 02:57:20;Information;Supported Chipset Family: VEN_1022&DEV_57AD
Sep 25,2021 02:57:20;ERROR;Unsupported Chipset Model: PCI\VEN_1022&DEV_149C&SUBSYS_7B891462&REV_00\4&AC21F71&0&0341PCI\VEN_10DE&DEV_1AEC&SUBSYS_40141458&REV_A1\4&1FC990D7&0&0219
Sep 25,2021 02:57:20;ERROR;Check for Required Chipset Model - FAILED
Sep 25,2021 02:57:20;Information;Local system language: English
Date and Time;User Action;Content;
Sep 25,2021 02:58:32;Information;Launched from: C:\Program Files\AMD\StoreMI\Qt_Dependancies
Sep 25,2021 02:58:38;Information;Local system language: English
Sep 25,2021 02:58:38;Information;## Installer Invoked ##
Sep 25,2021 02:58:38;Information;Install type: Install
Sep 25,2021 02:58:38;Information;Root: C:/, Total size: 652478 MB, Free Space available: 584661 MB
Sep 25,2021 02:58:39;Information;SATA AHCI Count: 1
Sep 25,2021 02:58:39;Information;NVMe Controller Count: 2
Sep 25,2021 02:58:39;Information;Windows Caption: Microsoft Windows 10 Pro N
Sep 25,2021 02:58:39;Information;Windows Version: 10.0.19043
Sep 25,2021 02:58:39;Information;Supported Chipset Family: VEN_1022&DEV_57AD
Sep 25,2021 02:58:39;ERROR;Unsupported Chipset Model: PCI\VEN_1022&DEV_149C&SUBSYS_7B891462&REV_00\4&AC21F71&0&0341PCI\VEN_10DE&DEV_1AEC&SUBSYS_40141458&REV_A1\4&1FC990D7&0&0219
Sep 25,2021 02:58:39;ERROR;Check for Required Chipset Model - FAILED
Sep 25,2021 02:58:39;Information;Local system language: English
Date and Time;User Action;Content;
Sep 25,2021 03:01:06;Information;Launched from: C:\Program Files\AMD\StoreMI\Qt_Dependancies
Sep 25,2021 03:01:12;Information;Local system language: English
Sep 25,2021 03:01:12;Information;## Installer Invoked ##
Sep 25,2021 03:01:12;Information;Install type: Install
Sep 25,2021 03:01:12;Information;Root: C:/, Total size: 652478 MB, Free Space available: 584465 MB
Sep 25,2021 03:01:13;Information;SATA AHCI Count: 1
Sep 25,2021 03:01:13;Information;NVMe Controller Count: 2
Sep 25,2021 03:01:13;Information;Windows Caption: Microsoft Windows 10 Pro N
Sep 25,2021 03:01:13;Information;Windows Version: 10.0.19043
Sep 25,2021 03:01:13;Information;Supported Chipset Family: VEN_1022&DEV_57AD
Sep 25,2021 03:01:13;ERROR;Unsupported Chipset Model: PCI\VEN_1022&DEV_149C&SUBSYS_7B891462&REV_00\4&AC21F71&0&0341PCI\VEN_10DE&DEV_1AEC&SUBSYS_40141458&REV_A1\4&1FC990D7&0&0219
Sep 25,2021 03:01:13;ERROR;Check for Required Chipset Model - FAILED
Sep 25,2021 03:01:13;Information;Local system language: English

amd2.pngamdstore.jpg

0 Likes
0 Replies