cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

PC Drivers & Software

Oskar_Sonc002
Journeyman III
‎11-27-2021 03:32 PM

Ryzen 7 5800H - Chipset Installation Failure

I have CPU AMD Ryzen 7 5800H with Radeon Graphics with 8 Cores. 

I downloaded the new chipset but it the update fails.

This is summary:

AMD Chipset Software Install Summary

Name : AMD Processor Power Management Support
Version : 7.0.3.5
Install : Fail

Name : AMD I2C Driver
Version : 1.2.0.118
Install : Success

Name : AMD GPIO Driver
Version : 2.2.0.130
Install : Success

Name : AMD PSP Driver
Version : 5.17.0.0
Install : Success

Name : AMD SMBus Driver
Version : 5.12.0.38
Install : Success

Name : AMD MicroPEP Driver
Version : 1.0.29.0
Install : Fail

Can anyone help me?

0 Likes
1 Solution
Oskar_Sonc002
Journeyman III
‎11-28-2021 08:37 AM

I managed to fix it.

Most weird thing. Looks like the chipset drivers weren't installed at all, because there were no chipset drivers in applications and futures. 

So I searched for Chipset_Driver_Setup in pc and found it. Then I installed it and then uninstalled them with this same Chipset_Driver_Setup.exe. After that I just updated them with newest Chipset driver like i wanted before all this and it worked.

View solution in original post

3 Replies
gentleman
Adept I
‎11-27-2021 04:15 PM

same problem HERE!

Ryzen 5900x, ASUS ROG STRIX X570-E GAMING WIFI II

Name : AMD Processor Power Management Support
Version : 7.0.3.5
Install : Fail

 

some sources says:

In its release notes for the 3.10.08.506 driver, AMD says:

Restores intended function and behavior of UEFI CPPC2 (“preferred core”) in Windows® 11 build 22000.189 (or newer) on AMD processors.

The driver adds a new Ryzen Power Plan 7.0.3.5 which comes optimized for Windows 11 and should fix this CPPC2 bug.

 

 

 

so **bleep** is going on?

 

0 Likes
osasa
Adept II
‎11-27-2021 04:25 PM

Hello

 

This is a none issue alot of users faces.

To solve it you need to use:

1- Microsoft Uninstall Tool https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-r... 

2- choose uninstall

3- remove all AMD files and repeat the process for each file.

4- After you removed all AMD restart your system

5- Install the AMD chipset for your system https://www.amd.com/en/support 

 

You may need to reinstall AMD Ryzen Master or Radeon GFX drivers.

 

0 Likes
Oskar_Sonc002
Journeyman III
‎11-28-2021 08:37 AM

I managed to fix it.

Most weird thing. Looks like the chipset drivers weren't installed at all, because there were no chipset drivers in applications and futures. 

So I searched for Chipset_Driver_Setup in pc and found it. Then I installed it and then uninstalled them with this same Chipset_Driver_Setup.exe. After that I just updated them with newest Chipset driver like i wanted before all this and it worked.