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PC Drivers & Software

negativeiq
Journeyman III

Random BSOD while using browser or gaming

R9 285 his iceq
Already checked RAM, SSD, CPU, Power Supply it works fine without errors.
Have random bsod, with black/blue screen when using PC like watching videos online, or gaming.
dxgkrnl.sys+26158e
atikmpag.sys+10818

ntoskrnl.exe+d24440

Idk how to fix it, i've been trying to fix it for 3 month already, can't find any solutions

2 Replies
mpls
Adept II

The same problem here, I didn't get any solution or help from AMD, it's been 4 months.

My post here on the forum:

[HELP] Gigabyte RX 5700 Gaming OC - Blue screen (video tdr failure). 

0 Likes
febryanvaldo
Adept I

Have you tried to unistall your current driver with AMD Cleanup Utility + DDU in safe mode, and try to install the new driver (you can choose WHQL or optional) without installing the Adrenalin software...?

0 Likes