PC Drivers & Software

[alexsjoe]

I'm running a Radeon VII with the 19.5.2 drivers hooked up to an Acer XV273K monitor (Freesync 4K 144 Hz).

Now, when i start games where i can't choose the refresh rate i'm getting stuck at 60 Hz at 2560x1440.

1920x1080 = 144 Hz

2560x1440 = 60 Hz

3860 x 2160 = 144 Hz

When i'm at the desktop i'm getting 144 Hz from the monitor, and even in games when im running windowed at 1440P.

As soon as i go fullscreen in the game, my Screen goes to 60 Hz. Apex Legends specifically behaves this way.

I've reinstalled Windows and tried older drivers, i've even tried CRU to remedy the problem to no avail and changed DP-cables.

If i put in a nVidia 2080 into my computer it works, but not with the Radeon VII.

Are there any solutions or to just RMA the card?

[jdrobinson314]

I wouldn't RMA a card if it's only doing this in one title.

I have noticed that a lot of game are a glutton for fps on menus screens so its surprising that this is happening.

You might try enabling radeon chill to match your freesync range and see if this causes any issues. Either solutions to a capped framerate or otherwise.