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PC Drivers & Software

IchabodSlipp
Journeyman III

radeon rx 580 this device is disabled code 22

When gaming, the screen goes black as if the display port was disconnected.

I reset the tower and in device settings the graphics card is disabled and get a code 22 message.

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When I enable it I get the below message.

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed}
The requested operation was unsuccessful.

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All windows/bios/drivers are all updated correctly.

After I enable the graphics card/restart again this whole process repeats eventually when gaming.

 

Operating System
Windows 10 Home 64-bit
CPU
AMD Ryzen 5 2400G 56 °C
Raven Ridge 14nm Technology
RAM
16.0GB Dual-Channel Unknown @ 1199MHz (16-16-16-39)
Motherboard
Micro-Star International Co. Ltd. B450I GAMING PLUS AC (MS-7A40) (AM4) 37 °C
Graphics
LC27RG50 (1920x1080@64Hz)
ATI Radeon RX 580 Series (MSI)
Storage
111GB Western Digital WDC WDS120G2G0A-00JH30 (SATA (SSD)) 37 °C
931GB Western Digital WDC WD10EZRZ-00HTKB0 (SATA ) 33 °C
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio

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1 Reply
homer388
Journeyman III

i had the same problem, i ended up rolling back the driver to 21.3.1

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