AMD Graphics Card Make & Model:
AMD Radeon™ RX 580.
Desktop or Laptop System:
Dell``````````````````````````````````` TX42G` Precision 5810
Operating System:
Windows 10 Pro 10.0.19041 Build 19041.
Driver version installed:
(I have tried two Driver installs):
Adrenalin 2020 Edition 21.2.3 Optional.
Adrenalin 2020 Edition 20.11.2 Recommended.
Display Make and model and connection/adapter in use, resolution, and refresh rate:
Acer VG240Y Resolution: (1920x1080). Active Signal Resolution: (1920 x 1080). Refresh Rate (Hz): 75.000 Hz. Bit Depth: 8. Connection/Adapter: HDMI.
CPU/APU Make and model number:
Intel(R) CPU E5-1620 v3 @ 3.50GHz 8032.``````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````
Motherboard Make & Model + Bios Revision:
Dell Inc. 0K240Y A01 Dell Inc. A06, 19/01/2015.
Power Supply Unit Make & Model + Wattage:```````````````````````````````````````````````````````````````````````````
DELL 685W Power Supply. Mfr. Name: Delta Electronics. Model: D685EF-00
System Memory Make & Model + Frequency:`````````````````````````````````````
16GB (4x4GB) 2400MHz DDR4 RDIMM ECC. unknown maker and model number
Provide a detailed description of the issue you are experiencing, and the steps required to reproduce the issue:
I was listening to some music on my browser. Out of nowhere, my computer crashed for no reason. I got a bluescreen after it crashed. This bluescreen occurred while installing these drivers. Most likely causing corrupted files.
After this crash, multiple programs and games have errors. All these errors are linked to corrupted or related driver issues.
I have tried installing the recommended and optional drivers, both have the same issue. As of now, I can not install any drivers, nor go back to the previous version. Cause the same issue occurs. I also found, while installing my drivers. My computer was not up to date. Seems windows came out with a new update and new driver updates for it, as I was installing.
I have also tried uninstalling them, and all AMD-related programs.
Some of these AMD-related programs will not uninstall, nor even give me the option to do so.
All games and software errors, all started after this. This leads me to believe the drivers are corrupted or are the cause of all these errors.
Recreating this issue will be difficult, as I have no idea why it occurred in the first place.
Trying to recreate this issue:
Install the drivers, save them wherever you like. We will be installing the Radeon-Software-Adrenalin-2020-21.2.3-Win10-64Bit on Feb22. After you save the file, left-click twice and launch the install file, wait for it to install. After it is finished, navigate to the installed location. For me, it will be C:\AMD\Non-WHQL-Radeon-Software-Adrenalin-2020-21.2.3-Win10-64Bit-Feb22. Locate the "setup" file. Launch the setup file, after which wait a few seconds. The file for me will close and nothing will happen, no prompt or error code.
Game Issues:
Doom 2016 DEMO:`````` Error: ````````````````````````````````````````The engine has crashed! Detailed crash information is located in: Cause: Unknown.``````
GZ Doom: Error: Fatal Error when launching. Cause: Unknown.
Minecraft: Error: Exit code 0. Cause: Failed to write core dump. Minidumps are not enabled by default on client versions of Windows. Cause: Corrupted AMD Software.
VR RIFT S: Error: Display port completely disabled. Cause: VR Headset plugged in during driver installation.
Software Errors:
Dell Support Assist: Error: An unexpected error has occurred. Cause: Unknown.
Graphical settings used in the application/game (resolution and 3D settings):
Doom 2016 DEMO: ` Graphical Settings: High. Resolution: Widescreen. 3D settings: Unknown.
GZ Doom: Graphical Settings: High. Resolution: Widescreen. 3D settings: Unknown.
Minecraft: Graphical Settings: Maximum. Resolution: Widescreen. 3D Settings: All Max/High.
VR RIFT S: Graphical Settings: depends on the vr game Medium/High. Resolution: 2,560 x 1,440 @ 80Hz. 3D Settings: Unknown.``
