Hello fellas,
I am having some trouble with my video card, an AMD Radeon HD 7770 1GB DDR5 graphics processor.
The issue is the following:
I installed the corresponding drivers for the card and get display on my TV. Nevertheless, my PC does not recognise it as a display adapter, but only as a VGA adapter. For example, I can run CS:GO with my motherboard integrated graphics card, but when I switch to my AMD card, the game crashes before even starting. It happens with all my games.
The problem is that my PC recognises the card, but does not use it!!! And I really don't have a clue on what could be causing the issue. I installed the latest AMD drivers for my card and also the latest drivers for my processor.
I would really appreciate your help, I've been like this for two months already and it's a real pain in the a**.
Here are my PC specs:
Computer
| BANGHO OPTIMA G500 |
|---|
| System Manufacturer | BANGHO |
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| System Model | OPTIMA G500 |
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| System Type | Desktop |
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| Motherboard Manufacturer | Gigabyte Technology Co., Ltd. |
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| Motherboard Product | B75M-D3V |
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| BIOS Version | BIOS Date: 11/13/12 10:28:48 Ver: 04.06.05 |
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| SMBIOS Version | 2.7 |
|---|
Operating System
| Microsoft Windows 7 Ultimate (64-bit) |
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| OS Build | 6.1.7601 |
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| Locale | Spanish (Argentina) |
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| Windows Directory | C:\Windows |
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| System Directory | C:\Windows\system32 |
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| .NET Framework Versions | 2.0.50727.5420, 3.0.30729.5420, 3.5.30729.5420, 4.0.0.0, 4.6.01590 |
|---|
| Default Internet Browser | Internet Explorer 11.0.9600.19507 |
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| Installed Internet Browsers | Google Chrome, Internet Explorer 11.0.9600.19507 |
|---|
Processor
| Intel® Core™ i7-2600 CPU @ 3.40GHz |
|---|
| Manufacturer | GenuineIntel |
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| Description | Intel64 Family 6 Model 42 Stepping 7 |
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| Architecture | x64 |
|---|
| # of Cores | 4 |
|---|
| Processor Base Frequency | 3801 MHz |
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| Current Voltage | 1.8 |
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| Level 2 Cache | 1024 Kb |
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| Level 3 Cache | 8192 Kb |
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| Processor Id | 0x206A7 |
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| Revision | 10759 |
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| Availability | Running at full power |
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Chipset
| Intel® 7 Series/C216 Chipset Family |
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Graphics
| Intel® HD Graphics |
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| Adapter Compatibility | Intel Corporation |
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| Video Processor | Intel® HD Graphics Family |
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| Resolution | 1920 x 1080 |
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| Bits Per Pixel | 32 |
|---|
| Number of Colors | 4294967296 |
|---|
| Refresh Rate - Current | 59 Hz |
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| Refresh Rate - Maximum | 75 Hz |
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| Refresh Rate - Minimum | 59 Hz |
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| Driver Provider | Intel Corporation |
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| Driver Version | 9.17.10.4229 |
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| Driver Date | 26/05/2015 |
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| Adapter DAC Type | Internal |
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| Adapter RAM | 3,00 GB |
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| Availability | Running at full power |
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| Status | This device is working properly. |
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| Location | PCI bus 0, device 2, function 0 |
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| Device Id | PCI\VEN_8086&DEV_0102&SUBSYS_D0001458&REV_09\3&11583659&0&10 |
|---|
Audio
| Realtek High Definition Audio |
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| Driver Provider | Realtek Semiconductor Corp. |
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| Driver Version | 6.0.1.6662 |
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| Driver Date | 19/06/2012 |
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| Device Id | HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003\4&1F81EEAB&0&0201 |
|---|
Networking and I/O
| Realtek PCIe GBE Family Controller |
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| Manufacturer | Realtek |
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| Availability | Running at full power |
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| Status | This device is working properly. |
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| Installed | True |
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| MAC Address | 90:2B:34:57:88:03 |
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| Service Name | RTL8167 |
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| Driver Provider | Realtek |
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| Driver Version | 7.88.617.2014 |
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| Driver Date | 17/06/2014 |
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| Device Id | PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&1828E751&0&00E4 |
|---|
| Revision | 06 |
|---|
Memory
| 7 GB |
|---|
| Physical Memory - Total | 7 GB |
|---|
| Physical Memory - Available | 3,86 GB |
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| Virtual Memory - Total | 13,93 GB |
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| Virtual Memory - Available | 10,22 GB |
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| Page File | C:\pagefile.sys |
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| Page File Space | 6,94 GB |
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Storage
| SAMSUNG HD321HJ ATA Device |
|---|
| Capacity | 298,09 GB |
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| Firmware Version | 1AC01118 |
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| Serial Number | 31535233394a5a30363134363936202020202020 |
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| Partitions | 1 |
|---|
| Driver Provider | Microsoft |
|---|
| Driver Version | 6.1.7601.19133 |
|---|
| Driver Date | 21/06/2006 |
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| Device Id | IDE\DISKSAMSUNG_HD321HJ_________________________1AC01118\5&38099D0B&0&1.0.0 |
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| D: |
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| File System | NTFS |
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| Compressed | False |
|---|
| Capacity | 297,99 GB |
|---|
| Free Space | 81,75 GB |
|---|
| WDC WD3200AAJS-56B4A0 ATA Device |
|---|
| Capacity | 298,09 GB |
|---|
| Firmware Version | 01.03A01 |
|---|
| Serial Number | 2020202057202d44435754414131383230383439 |
|---|
| Partitions | 2 |
|---|
| Driver Provider | Microsoft |
|---|
| Driver Version | 6.1.7601.19133 |
|---|
| Driver Date | 21/06/2006 |
|---|
| Device Id | IDE\DISKWDC_WD3200AAJS-56B4A0___________________01.03A01\5&2777C19&0&0.1.0 |
|---|
| C: |
|---|
| File System | NTFS |
|---|
| Compressed | False |
|---|
| Capacity | 297,99 GB |
|---|
| Free Space | 163,67 GB |
|---|
| Generic- Compact Flash USB Device |
|---|
| Firmware Version | 1.01 |
|---|
| Partitions | 0 |
|---|
| Driver Provider | Microsoft |
|---|
| Driver Version | 6.1.7601.19133 |
|---|
| Driver Date | 21/06/2006 |
|---|
| Device Id | USBSTOR\DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.01\8&BC7C096&0&058F63646476&1 |
|---|
| Generic- MS/MS-Pro USB Device |
|---|
| Firmware Version | 1.03 |
|---|
| Serial Number | 3 |
|---|
| Partitions | 0 |
|---|
| Driver Provider | Microsoft |
|---|
| Driver Version | 6.1.7601.19133 |
|---|
| Driver Date | 21/06/2006 |
|---|
| Device Id | USBSTOR\DISK&VEN_GENERIC-&PROD_MS/MS-PRO&REV_1.03\8&BC7C096&0&058F63646476&3 |
|---|
| Generic- SD/MMC USB Device |
|---|
| Firmware Version | 1.00 |
|---|
| Partitions | 0 |
|---|
| Driver Provider | Microsoft |
|---|
| Driver Version | 6.1.7601.19133 |
|---|
| Driver Date | 21/06/2006 |
|---|
| Device Id | USBSTOR\DISK&VEN_GENERIC-&PROD_SD/MMC&REV_1.00\8&BC7C096&0&058F63646476&0 |
|---|
| Generic- SM/xD-Picture USB Device |
|---|
| Firmware Version | 1.02 |
|---|
| Partitions | 0 |
|---|
| Driver Provider | Microsoft |
|---|
| Driver Version | 6.1.7601.19133 |
|---|
| Driver Date | 21/06/2006 |
|---|
| Device Id | USBSTOR\DISK&VEN_GENERIC-&PROD_SM/XD-PICTURE&REV_1.02\8&BC7C096&0&058F63646476&2 |
|---|
Best regards,
Santiago.
