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PC Drivers & Software

PullPaul
Journeyman III

Radeon 780M Graphics problem in Ryzen 7840hs

Hello!

I need help with this such a problem.

My father bought a computer based on the Ryzen 7840hs processor, which has a Radeon 780M graphics core.

The father works in the ArtCam 2018 software package.

As a result, he has a constant problem with displaying 3D objects, which seem to fall apart and have artifacts (this can be seen in the photo).

As far as I know, this is a long-standing compatibility conflict between ArtCam 2018 and AMD video adapters.

On other video card models (Vega 8 for example), this bug can be fixed with an older driver version.

But I installed all the driver packages for the 780M that were released since 2023, and this didn’t help.

Please advise what to do in this situation?

I know that there are temporary solutions such as switching to a previous version of OpenGL. But this hack doesn’t work normally and the program constantly crashes.

So, the issue is in the AMD drivers. And I don't know how to solve it on my own.

Thank you!

 

408ce76a-9993-463f-90f6-93a9b02d938d.jpg

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2 Replies

There have been many changes to Opengl drivers since your app went eol/support.

Suppose you could ask for possible help at https://github.com/GPUOpen-Drivers/AMD-Gfx-Drivers

 

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.

Thank you so much. I'll try to use this method.

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