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PC Drivers & Software

lucaskuerten
Adept I
‎07-02-2019 04:11 PM

"default radeon wattman settings have been restored due to an unexpected system failure" keeps appearing while i am playing black ops 3 zombies, i've tried anything that any post says but it keeps appearing i do not know why, anyone can help me?

Graphic Card: RX 580 4gb 

Processor: AMD Ryzen 5 1400 

9 Replies
urielejh
Elite
‎07-03-2019 08:05 AM

Which drivers are you using?

lucaskuerten
In response to urielejh
Adept I
‎07-03-2019 04:51 PM

I've tried the last two ones which are 19.5.2 and 19.6.3 and i also tried  19.1.1 but everyone keeps doing the same error.

Every time i changed the drive update i used the Amd Cleanup Utility before install the "new" one.

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pokester
MVP
‎07-03-2019 01:22 PM

RX 580's are know to have power ceiling issues. As in it is set to low due to the AMD drivers being made for reference models and most if not all RX 580s sold at this point are custom with higher voltage and clocks.

Unless this is isolated to just this game and I don't know as I don't have this game to test I would suggest you raise your Power Limit to 50 This is very safe and within spec to do and adds a ton of stability to those cards. Also often needed on these are a custom fan and temp curve to help stability and limit thermal throttling. This condition can also cause hangs.

I will include my settings for Wattman in a pic below. Only follow my fan and temp curve and power limit settings. My voltage, memory and GPU settings may not be applicable to your card. Once you are stable you can try and see if you can squeeze more performance out of your card in those settings too, if you choose.

lucaskuerten
In response to pokester
Adept I
‎07-03-2019 04:53 PM

Thank you, i will try and i give you a response, can you tell me which update you are using by the way?

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pokester
In response to lucaskuerten
MVP
‎07-03-2019 08:56 PM

Personally I went back to 19.5.1. Not been very happy with the latest drivers. 

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Matt_AMD
Community Manager
Community Manager
‎07-04-2019 08:03 AM

Is the game crashing?

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lucaskuerten
In response to Matt_AMD
Adept I
‎07-07-2019 01:22 AM

The game freezes and the audio keeps normal, and after a while the screen turn all black and then i get the notification, the thing is that it just happens in that game i do not know why...

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chickenweng
Journeyman III
‎07-06-2019 03:54 PM

Did this fix work? I get the same error message regardless of the game I play. I actually don't even have to play anything, I get this message a couple minutes after I power on the computer and it crashes any applications I have running.

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lucaskuerten
In response to chickenweng
Adept I
‎07-07-2019 01:24 AM

Unfortunately not yet, i could not find a solution, there is many people who fixed but i have tried all the tutorials and it is just keep crashing only in this game...

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