PC Drivers & Software

[SGamez1504]

So here's what's going on...

Since October 1st I've been having this issue with my PC that restarts even on low load, I've tried swapping parts and I can't fix it

Things I've tried:

- test the RAM sticks one by one on memtest86 all of them are okay

- Swapped the PSU and same issue 

- Installing windows 10 and 11 from zero and issue persist 

- Installing a previous driver from AMD and same

- Before the problem started I was on the 3.20 BIOS version

- I'm a streamer so I have many USBs plugged on my PC but I tried with the basics like putting only the keyboard and mouse 1 stick of RAM and no GPU 

- Changed the thermal paste of the CPU and GPU 

- I swapped my CPU and put it on another system and it works perfectly fine and on my system I put an 5600 (mine is a 5600G) and the 5600 works perfectly fine on my system (so I can say everything is working fine but something it's going on with my CPU on my system)

- tried a different m.2 on my system to discard any issue with the m.2 

System components:

AMD R5 5600G (no overclock I've never done overclock before)

ASRock a520m pro with the BIOS 3.46 

AData legend 700 512gb m.2

32GB of RAM xpg d50 ddr4 3200 MT/s (8GB each one)

XPG Core Reactor 850w 80+ Gold

ASRock Rx 6700 XT 

As I said on the title there's no BSOD, and the event log keeps showing an id event 86.

It's been 2 weeks of me testing and swapping things and I really don't know what to do I have no money to buy new stuff and I Know that this is an error that have happened to other people but I have tried everything that I know and found on internet 

[FunkZ]

Since you state when you replace the 5600G with a regular 5600 processor, the issue does not present, have you tried disabling the IGP of the 5600G? I assume you're not using it as you have the RX 6700XT card.

You can try disabling the IGP either via BIOS or Device Manager.

[SGamez1504]

Will try that and let u know if it works 

[crspears]

i went through something similar for years and it ended being my 5600 CPU. i replaced it with a 5700x3d and have not gotten the violent whole system shutdowns with no error code. I have a 6900xt gpu

[marimar]

Hi,

I having the same problem since last month, do you have the solution for this?

For me, even watching YT or any video caused the PC to reboots by itself with no BSOD or whatsoever. It was very random but I managed to replicated it several times which is when I suddenly stop playing vids and when playing crysis remastered entering cutscenes.

I can play Overwatch 2 for 5 hours straight without any restarts and I did test with furmark for about 20mins without reboots. Im on my edge rn with amd cards, should gone team green for the stability

Eventviewer shows EventID 41, some posts says it related to PSU, might try to buy new PSU and try but im reluctant its related to amd driver. Please someone have a solution for this. Thanks a lot

What I have tried:

Swap ram kit with a new one

Disable XMP and other overclock - my PC just running stock settings

Swap out GPU PCIE cable

Reseat all the components

Fresh install windows and Adrenalin drivers

PC specs:

CPU: Ryzen 5 3600

GPU: XFX MERC RX6900XT

MOBO: MSI MAG B550 Tomahawk

RAM: Corsair Vengeance 8x2 LPX 3200Mhz

PSU: Corsair RM850 Gold