PC Drivers & Software

[darknothing]

Multiple crashes all driver related with the 5700 xt

sometimes opening the menu CTD

opening the menu will not display your character , will be dark ( known issue ) results in crash when it sometimes displays correctly.

loading into new areas ( disembarking off your ship ) into a new zone causes a CTD.

these issues are not reported by nvidia users.

attempted to fix myself, reinstall game = same issues

revert to older drivers = same issues.

clean install latest = same issues.

[needsnurfing]

opening the menu will not display your character , will be dark ( known issue ) results in crash when it sometimes displays correctly.

Same issue here too, i don't even know what my character looks like during creation due to the dark bug.

[mikka]

I can report same issue as O.P.

Dark model since I updated to latest drivers.

The menu related ctd’s only started happening more recently, about 8hs into game

[jessyboy86]

Same here with RX 5700XT. 

CTD when trying to leave the ship to get back to edgewater, 2 hours of total gameplay. 

Tried everything, i'm pissed.

UPDATE

Rolled back to 19.9.2 driver, CTD problem "solved" as well as the black characters appearance. 

I will wait for a couple more drivers to come out i guess...

[ocroc]

Same here. 

This kind of error is fired when game crashes:

Faulting application name: IndianaWindowsStore-Win64-Shipping.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: ATIDXX64.DLL, version: 26.20.13031.5006, time stamp: 0x5db0ae70
Exception code: 0xc0000005
Fault offset: 0x000000000085f416
Faulting process id: 0x1d4c
Faulting application start time: 0x01d58dc902fabb2a
Faulting application path: C:\Program Files\WindowsApps\PrivateDivision.TheOuterWorldsWindows10_1.0.369.0_x64__hv3d7yfbgr2rp\Indiana\Binaries\Win64\IndianaWindowsStore-Win64-Shipping.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\u0347941.inf_amd64_1f3b4b494dc60019\B347949\ATIDXX64.DLL
Report Id: c5c1f671-bc56-4521-a0db-3f96850b61b0
Faulting package full name: PrivateDivision.TheOuterWorldsWindows10_1.0.369.0_x64__hv3d7yfbgr2rp
Faulting package-relative application ID: App

[luminox94]

I can confirm. I played 20h on my Nvidia setup (GTX 1070) and i just now got the 5700 XT and the game is essentially bricked , i cant land on Terra 2 /Byzantium and thats where i need to go since i finished everything else in my quests. Re-installed the 1070 and sure enough i can land just fine. 

[Matt_AMD]

Thanks for the post. I'd like to pass this feedback onto engineering for investigation. 

Please can you provide the following information so we can try to reproduce the issue?

https://community.amd.com/thread/196209 

[needsnurfing]

Describe your system:

• AMD Graphics Card
  • xfx reference 5700xt
• Desktop or Laptop System
  • Desktop
• Operating System
  • W10 64 1903
• Driver version installed
  • Radeon 19.10.2
• Display Devices
  • Rog Strix XG35VQ 3440x1400 @100Hz Active DP
• Motherboard + Bios Revision
  • Asus X470 crosshair hero Vii 2801 bios
• CPU/APU
  • R7 2700x
• Power Supply Unit  Make, Model & Wattage
  • Corsair RMI 750w plat
• RAM
  • 16gb

Describe your issue:

• Random crash to desktop during loading to Byzantium and accessing the inventory in finneas lab.

[ocroc]

Describe your system:

• AMD Graphics Card

  • XFX Radeon RX 5700 XT THICC II Ultra 8G

• Desktop or Laptop System
  • Desktop
• Operating System
  • W10 64 1903
• Driver version installed
  • Radeon 19.10.2
• Display Devices
  • 24" LG 24GM79G 144Hz Freesync on
• Motherboard + Bios Revision
  • MSI Tomahawk B450
• CPU/APU
  • AMD RYZEN 5 2600
• Power Supply Unit  Make, Model & Wattage
  • EVGA 650 GQ
• RAM
  • 16gb

Describe your issue:

Outer Worlds - MS Store Version

I've started playing on RX580, after upgrade to 5700XT (DDU reinstall of drivers) , i've faced these problems:

• CTD when returning finneas lab in part when i get key to labyrinth. Opening of invetory/char screen crashed whole game
• CTD when i'll try to open inventory with Shrink gun in it anywhere but ship. I had to destroy to Shrink gun in order to move in the game
• Missing textures of player character, companions

Return to 19.9.2 version of drivers fixed all problems, but performance dropped.

[luminox94]

Describe your system:

• AMD Graphics Card

  • Gigabyte Gaming OC 5700 XT

• Desktop or Laptop System
  • Desktop
• Operating System
  • Windows 10 1903
• Driver version installed
  • Radeon 19.10.2
• Display Devices
  • 28" U28E590 4k@60HZ (Playing @ 2k) with Freesync 
• Motherboard + Bios Revision
  • Asus Tuf gaming x570 plus
• CPU/APU
  • AMD RYZEN 7 3700X 
• Power Supply Unit  Make, Model & Wattage
  • EVGA SuperNova 750W
• RAM
  • 32GB @ 3200Mhz (Corsair Vengeance Pro)

Describe your issue:

Outer Worlds - Epic Game Store

Started with a GTX 1070 everything was fine. Installed the 5700XT yesterday , DDU, installed the drivers and i was met with the following issues :

• CTD when exiting my ship pretty much anywhere on Terra 2
• Companions are blacked out and so is my character (Almost like there isnt any light on them)

Do note that i can bypass the CTD if i fast travel from the inside of the ship on byzantium to the Dock area/Port of entry. But if i go trough the ship door its a CTD.

[Matt_AMD]

Thanks folks, i have enough information now and i have filed a ticket on this issue. 

[needsnurfing]

luminox94 wrote:

Do note that i can bypass the CTD if i fast travel from the inside of the ship on byzantium to the Dock area/Port of entry. But if i go trough the ship door its a CTD.

Oh, thanks for the tip!

[needsnurfing]

Looks like my gameplay is blocked now, only have new destinations to progress to and every load screen out of the unreliable is crashing.

If you need my save files amdmatt i can provide.

[hosseruk]

I have the same issue. But I have a Radeon VII rather than the 5700XT.

Describe your system:

• AMD Graphics Card

  • Sapphire AMD Radeon VII

• Desktop or Laptop System
  • Desktop
• Operating System
  • Windows 10 1909
• Driver version installed
  • Radeon 19.10.2
• Display Devices
  • ASUS MG279Q 27" (1440p @ 144Hz)
• Motherboard + Bios Revision
  • Gigabyte GA-Z170X-Gaming-7 (BIOS ver. F22m)
• CPU/APU
  • Intel Core i7 7700K
• Power Supply Unit  Make, Model & Wattage
  • Corsair HX750i
• RAM
  • 16 GB Kingston HyperX DDR4 2666MHz

Describe your issue:

Outer Worlds - Microsoft Store

Started with a GTX 1070 everything was fine. Installed the 5700XT yesterday , DDU, installed the drivers and i was met with the following issues :

• CTD when exiting the ship in certain locations (100% reproducible after game restart; have to fast travel from ship instead of leaving via the hatch to avoid a CTD).
  
• CTD when accessing inventory in certain locations e.g. Phineas' lab and Byzantium (again, 100% reproducible after game is restarted; have to leave the area without opening the inventory to avoid a CTD).
• In the inventory and on the companion selection screens, characters are completely in shadow and appear almost completely blacked out making it very difficult to see what my character and companions look like in different gear.
  

As above, uninstalling the latest beta driver and reverting back to 19.9.2 fixes all issues but has a noticeable impact on performance.

[brown_thunder]

I am also experiencing this issue, but with a Vega 64.  Can not transition to Edgewater from the ship. 

[Matt_AMD · Accepted solution]

This issue should be resolved in 19.11.1 which can be downloaded here: https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-...

[brown_thunder]

Didn't address my problem.  Still crashes in the same places, and I can't get to most new areas. 

[arctic_fox]

Still an issue after updating to 19.11.1

[Matt_AMD]

Thanks for the feedback. 

Can you describe what happens and how to reproduce the issue you see?

I welcome any other feedback on this issue from users in this thread. 

[arctic_fox]

Loading into new areas (Byzantium) ( disembarking off your ship ) into a new zone causes a CTD. All other issues have been resolved with new drivers however. 

[pvtschweppes]

Still having the Byzantium crash when trying to get off my ship cannot access it

XFX Reference 5700 here

[mikka]

For anyone still CTDing when leaving their ship, I found a workaround on the Obsidian forums that got me past some CTD areas that were preventing progress. It's not ideal, but I was stuck with nowhere left to go.. and this allowed me to plow on until the issue is properly resolved.

Just flick your mode to windowed (not borderless); enter the area that is crashing; then flick back to your regular viewing mode

Good luck - your mileage may vary.

[arctic_fox]

This actually works! Thank you!

[mikka]

I'm stoked it worked for you!

[pvtschweppes]

thank you sir finally got into byzantium

[branches]

This worked on Scylla & byzantium for me thank you!

[branches]

Describe your system:

• AMD Graphics Card

  • MSI 5700 xt Mech OC

• Desktop or Laptop System
  • Desktop
• Operating System
  • Windows 10 1903
• Driver version installed
  • Radeon 19.11.1
• Display Devices
  • 27" C27HG70QQN Samsung
• Motherboard + Bios Revision
  • Asus Tuf gaming x570 plus
• CPU/APU
  • AMD RYZEN 7 3700X 
• Power Supply Unit  Make, Model & Wattage
  • Corsair RM Series 850W
• RAM
  • 16GB @ 3000Mhz (Corsair Vengance RGB Pro)

Describe your issue: 

• CTD when attempting to dock at Scylla after leaving Groundbreaker
• CTD any new area after missions on Monarch

Windows Event Viewer shows: 

This was after attempting to dock at Byzantium 

Faulting application name: IndianaEpicGameStore-Win64-Shipping.exe, version: 4.21.2.0, time stamp: 0x00000000
Faulting module name: ATIDXX64.DLL, version: 26.20.13031.10003, time stamp: 0x5dbc9614
Exception code: 0xc0000005
Fault offset: 0x000000000003307d
Faulting process id: 0x3500
Faulting application start time: 0x01d594542684e2b9
Faulting application path: C:\Program Files\Epic Games\TheOuterWorlds\Indiana\Binaries\Win64\IndianaEpicGameStore-Win64-Shipping.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\u0348309.inf_amd64_23535cba806b80cc\B348293\ATIDXX64.DLL
Report Id: 43fb2fe4-3552-4bc4-a1a1-19068e45d963
Faulting package full name:
Faulting package-relative application ID:

This was after trying to dock at Scylla

Faulting application name: IndianaEpicGameStore-Win64-Shipping.exe, version: 4.21.2.0, time stamp: 0x00000000
Faulting module name: ATIDXX64.DLL, version: 26.20.13031.10003, time stamp: 0x5dbc9614
Exception code: 0xc0000005
Fault offset: 0x000000000003307d
Faulting process id: 0x2b48
Faulting application start time: 0x01d59454cbfccb92
Faulting application path: C:\Program Files\Epic Games\TheOuterWorlds\Indiana\Binaries\Win64\IndianaEpicGameStore-Win64-Shipping.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\u0348309.inf_amd64_23535cba806b80cc\B348293\ATIDXX64.DLL
Report Id: b501679d-eb37-410c-8155-7ec18cb6ae27
Faulting package full name:
Faulting package-relative application ID:

[needsnurfing]

Just experienced a crash fast travelling from the ship to the monarch cascadia port. Never had a crash with using fast travel before.

[needsnurfing]

Currently at a game blocking load screen crash, first time transitioning to the Hope. No option to fast travel and no where else to go in the game.

[branches]

Have you tried changing your screen resolution to Windowed mode (not borderless) when attempting to zone? If not give it a try and switch back to Full screen after. If that fails change to windowed mode, save, quit, relaunch game, attempt the zone and then flick back to full screen if successful.

[needsnurfing]

Thanks for the tip, I play in window borderless due to ultrawide resolution. What worked was changing to fullscreen 1920*1080.

[mrc4ee]

Okay People,

Rebuilt new rig for gaming like Outer Worlds.  Now I am at a point as mentioned where I cant leave my ship without crashing, and yes the dark companions. AMD do something or I will call Yong Yea on you tube and spill out my frustrations. I am going to try 19.11.3 because as listed on top ... NO 19.11.2 did not work, so please take this down as a solution to problem. I have selected comp, deselected comp, changed res. Everything short of reloading game.

Win 10 64 -- AMD Ryzen 9 3900x -- RX5700xt -- 32g ram -- MB ROG/Strix 570-F Gaming

[jessyboy86]

Before leaving the ship, switch to window mode the mn exit the ship...switch back to fullscreen once the area is loaded. It's a workaround that works for me.

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[esteticoo]

Same problem

New driver (4.12), amd ryzen 5 3600, sapphire nitro+ 5700xt

Game crashes every time I launch it - monitor just switch off after few minutes