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PC Drivers & Software

bogdanmacabr
Journeyman III

My software is missing

I tried to use the utilityclean and instal back the software, trying to use DDU , blocked windows drivers updates and instal back the radeon software, stil not showing in the right corner and not even when I right click on the desktop, when I DDU all my drivers and instaled back radeon it was there only for 1 sec then is gone, i can t find the software even in the search bar, is saying that the shortcut might be mover or deleted, when i try to fiind where it should be, is missing from "C:\Program Files\AMD\CNext\CNext\RadeonSoftware.exe"

I can only find the AmdGameConfigServ.exe and it s not working, i tried to use RSXPackage.msix but is saying "App installation failed with error message: Windows cannot install package AdvancedMicroDevicesInc-RSXCM_22.10.0.0_x64__fhmx3h6dzfmvj because its does not declare support for an external location. (0x80070032)"

The missing drivers or software is giving me extremely low fps in game, i have RTX 6660 XT

3 Replies
Hyze
Journeyman III

Hello,

 

I have the same issue. I have RX5700XT. Whenever I try to install Amd Radeon software Adrenalin (any version) the .exe file is never installed and when i click the shortcut it is saying the file can't be located or doesn't exist.

I tried everything (uninstalling completely the drivers, installing previous versions, uninstalling graphic card, and every solution I found on forums...)

 

If someone has the explication of why "C:\Program Files\AMD\CNext\CNext\RadeonSoftware.exe" is not getting installed I want to know. Is it a bug ? It will be fixed soon ? What can I do ?

Thank you for your help !

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mengelag
Volunteer Moderator

Can you revert your latest Windows 2H2 update? I'm wondering if there is a conflict with the latest major Windows update. I've been having issues ever since updating as well.

Ryzen 7800X3D - Radeon 7900XTX - MSI Tomahawk X670e MB - 64gb 6000mhz G-Skill Neo - Noctua NH D15 - Seasonic Focus V3 GX-1000W PSU - 4TB Samsung Gen. 5 NVMe - Fractal Torrent Case - ROG PG48UQ OLED
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I believe it’s a windows issue.  I have had issues since the last update myself with things not loading properly and or missing.  I make sure I install everything in admin mode. That seemed to help.  

AsRock x670E Taichi Carrara, 6 tb of WD850 Black, CORSAIR - DOMINATOR TITANIUM RGB 32GB, 7800x3d, XFX - Mercury AMD Radeon RX 7900 XTX Magnetic Air
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