PC Drivers & Software

[Art1]

My situation is the "AMD software that the display driver has failed to load on your system" .

My GPU does not appear in the Device Manager, and when it does appear (when i restart the computer) it stands there and dissapears from the manager. I already tried reinstalling the drivers, but only the version from 2020 works, more precisely the version 20.11.2.

When it appears on the device manager, it is unabled, and after turning it on, an error/exclamation mark sign appears on the GPU. It says the code 31.

The texts of the images are in portuguese, but it translates to:

1st one - It was not possible to detect an AMD graphic product from your system.

2nd one - AMD software that the display driver has failed to load on your system.

 

[cpurpe91]

Have you tried it in a separate PCIe slot? Also it always helps to post your hardware configuration.

Make and model.

• Motherboard
• CPU
• GPU
• RAM Configuration and speed
• PSU

[punk4evr]

i have an offbeat answer.  Try replacing, reverting back all of your pcie filter drivers.  i believe its the low filter driver.     Anyways,  did you ever to a cpu  or chipset  update/install?    If so they  tend to replace the low filter drivers for pcie slots.   and resetting them, resolved the problem.  Took me forever to find the answer on that problem. 

[Alv_12]

I'm trying to solve the same problem, and I don't understand what low filter driver mean. Btw how to replace low filter drivers for pcie slots??

[Art1]

No idea of what is that, could you explain to me?

Motherboard - H610M H DDR4

CPU - i5 12400F 2.5 GHz

GPU - RX 590 8 GB

RAM - 16 GB 2400Mhz

PSU - Do not remeber

Windows 10.

[punk4evr]

well first let me know if u did run a cpu or chipset update  on the systemn... that will let me know if its likely the problem... an d as for replacing those drivers,   you will have to google it, i was some time ago, i had the issue, and don't recall where exactly to find the right  branch of hardware to find the right one.   I know its buried as i said, and you will need to turn off hidden files, and enable to see system files.    Possibly just google low filter drivers for windows.  what happened to the system i had, was   an intel cpu driver update,  replaced the default ones on the upper and lower  filers and hosed the system... so it did not see the hardware in the slots correctly. 

[Art1]

Actually, it is finished, much easier than i thought, the HDMI cable was connected to the CPU, not the GPU.

[cpurpe91]

Good work. Sometimes the simplest solutions get overlooked.

[Steve2]

I have same issue with my txt 590,pc power on but gpu does not fans not spinning and it not detecting too but sometimes it does and then go black screen