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PC Drivers & Software

uptheopps
Journeyman III

My computer shows the wrong graphics card

So after formatting my computer (ive done it many times before) and trying to install an updated AMD control center (havent done this before), my computer is recognising my AMD Radeon HD 6700 Series as an ATI Radeon 3000 Graphics and I have no control center like the one I used to have.

Theres also no driver for the 6700 on the amd website and the amd control center is saying my graphics are not compatible with the control center. Although, I have updated all my drivers (including the wrong graphics card) and nothing changed.

Can somebody help me change the graphics card to the right one? (AMD Radeon HD 6700 Series)

I used to have a control center exactly like this one. Now i have one that looks like that but only has like 4 options available on the left.

uptheopps_0-1666557266320.png

 

2 Solutions

According to GPU-Z Hardware ID you have a HD3000 GPU Card:

Screenshot 2022-10-23 190304.png

According to TechPowerUp specs on the RS780L is a Integrated Graphics and not a GPU card.

BUT GPU-Z is also showing that your AMD driver is not installed or is corrupted. Notice at the bottom of GPU-Z all the API listed. 

If the AMD Driver is correctly installed you should have OpenCL and possibly DirectCompute check marked besides OpenGL.

Vulkan and Ray Tracing are not supported in your legacy Driver.

Which might explain the wrong GPU card being recognized. According to GPU-Z you have a Gigabyte GPU.

Use Display Driver Uninstaller (DDU) with the internet disconnected and AMD Installation folder at C:\AMD deleted.

Edited my reply because I saw you added your System Information. Thanks.

EDIT: Okay I see that you added more information to your last reply.

What Windows Version are you using?

Check Device Manager and see what errors you have under "Display" and post the error please.

Try this. Physically remove the HD6xxx GPU card from your Motherboard slot and clean it  and reinstall it.

Now try to install the full AMD Driver package you downloaded from AMD Download page: https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-6000-series/amd-radeon-hd-6750

Possibly your GPU vBIOS got corrupted or the GPU is not working correctly. Best way to check the GPU is by installing it in another computer to see if the same things occurs or if it is recognized correctly.

Can you go to your Motherboard's Driver Download page and download their CHIPSET unless AMD has a chipset for your Motherboard you can use that instead.

Is this your Gigabyte GPU card - HD6770:

Screenshot 2022-10-23 190304.png

If this is the GPU  card you have installed. The Gigabyte Download page has AMD Drivers for Windows 7 and a vBIOS update.

BUT ONLY IF THIS IS YOUR GPU CARD. I WOULDN'T UPDATE THE vBIOS unless you are positive this is the correct GPU card otherwise you can brick your GPU card if you install the wrong vBIOS.

Here is Gigabyte Support for the above GPU card it not the same GPU card try googling your GPU card or open a Gigabyte Support ticket to find out the exact GPU card you have: https://www.gigabyte.com/Graphics-Card/GV-R677D5-1GD/support#support-dl-driver-vgadriver

At TechPowerUp vBIOS Database Gigabyte has a HD6750 and a HD6770. Both shows using vBIOS 12.xxxxxxx: https://www.techpowerup.com/vgabios/?architecture=AMD&manufacturer=Gigabyte&model=HD+6770&interface=...

View solution in original post

6 Replies

Is this a laptop or Desktop PC?

Run GPU-Z to see what GPU card you have installed after installing the AMD Driver and then post an image.

There are several HD 67XX but they all use the same legacy AMD Driver: https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-6000-series/amd-radeon-hd-6750

If you are using Windows 11 there are no compatible Windows 11 drivers. Only Windows 10.

You only have a choice of 2 Drivers, WHQL 2015 and BETA 2016.

Use DDU with the internet disconnected and deleting AMD Installation folder at C:\AMD before installing the AMD driver to prevent conflicts or corruption.

Need to post your PC Information.

0 Likes

It's a Desktop PC.

uptheopps_0-1666565562724.gif

AMD Phenom(tm) II X6 1055T Processor 2.80 GHz, 8gb ram, "AMD Radeon HD 6700 Series"(thats the problem), 480gb kingston ssd and 1tb samsung hd.

I tried to do what you told me but none of them worked, the 2016 version didnt install nothing and the 2015 installed the control center but no drivers.

0 Likes

According to GPU-Z Hardware ID you have a HD3000 GPU Card:

Screenshot 2022-10-23 190304.png

According to TechPowerUp specs on the RS780L is a Integrated Graphics and not a GPU card.

BUT GPU-Z is also showing that your AMD driver is not installed or is corrupted. Notice at the bottom of GPU-Z all the API listed. 

If the AMD Driver is correctly installed you should have OpenCL and possibly DirectCompute check marked besides OpenGL.

Vulkan and Ray Tracing are not supported in your legacy Driver.

Which might explain the wrong GPU card being recognized. According to GPU-Z you have a Gigabyte GPU.

Use Display Driver Uninstaller (DDU) with the internet disconnected and AMD Installation folder at C:\AMD deleted.

Edited my reply because I saw you added your System Information. Thanks.

EDIT: Okay I see that you added more information to your last reply.

What Windows Version are you using?

Check Device Manager and see what errors you have under "Display" and post the error please.

Try this. Physically remove the HD6xxx GPU card from your Motherboard slot and clean it  and reinstall it.

Now try to install the full AMD Driver package you downloaded from AMD Download page: https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-6000-series/amd-radeon-hd-6750

Possibly your GPU vBIOS got corrupted or the GPU is not working correctly. Best way to check the GPU is by installing it in another computer to see if the same things occurs or if it is recognized correctly.

Can you go to your Motherboard's Driver Download page and download their CHIPSET unless AMD has a chipset for your Motherboard you can use that instead.

Is this your Gigabyte GPU card - HD6770:

Screenshot 2022-10-23 190304.png

If this is the GPU  card you have installed. The Gigabyte Download page has AMD Drivers for Windows 7 and a vBIOS update.

BUT ONLY IF THIS IS YOUR GPU CARD. I WOULDN'T UPDATE THE vBIOS unless you are positive this is the correct GPU card otherwise you can brick your GPU card if you install the wrong vBIOS.

Here is Gigabyte Support for the above GPU card it not the same GPU card try googling your GPU card or open a Gigabyte Support ticket to find out the exact GPU card you have: https://www.gigabyte.com/Graphics-Card/GV-R677D5-1GD/support#support-dl-driver-vgadriver

At TechPowerUp vBIOS Database Gigabyte has a HD6750 and a HD6770. Both shows using vBIOS 12.xxxxxxx: https://www.techpowerup.com/vgabios/?architecture=AMD&manufacturer=Gigabyte&model=HD+6770&interface=...

Here is a Gigabyte HD 6750 GPU card: https://www.gigabyte.com/Graphics-Card/GV-R675OC-1GI#ov

Screenshot 2022-10-23 190304.png

and Support download page for the above GPU card: https://www.gigabyte.com/Graphics-Card/GV-R675OC-1GI/support#support-dl-bios

You didn't mention if you fixed your issue or not. 

0 Likes

Have you put your full card description? Example: Ryzen 9 7950X - Ryzen 7 7700X - Ryzen 5 7600X driver download in google it should be like the first thing that pops up or you can autosearch it just by downloading the software and let it autodetect

0 Likes