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PC Drivers & Software

bleguat
Journeyman III

My analyzing process keeps freezing halfway in

for some reason my AMD RADEON HD 7650 driver suddenly got disabled in the device manager I deleted the software and the driver and see if it will comeback if I boot and it didn't I managed to get the driver back using a driver updater that somehow detected the missing driver even thought its not in the device manager but even thought the driver came back the software didn't so the driver didn't work so when I tried to install a new software it stopped halfway into the analyzing process well at first it froze the computer completely in the installation process and I tried deleting the software again but at safe mood the software came back but when I tried to install the software it just stops the analyzing process or freezes without freezing the whole computer unlike the previous tries

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6 Replies
FunkZ
Grandmaster

Do you have a laptop with HD 7650M graphics? If so, you should be able to get the driver software from the laptop manufacturer support site.

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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my laptop is an HP Probook 4540s notebook pc and it somehow on the website it only says it has an intel graphics card the AMD one that I have Is built in with the mother board

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According to the HP ProBook 4540s Specifications the model number you provided was only available with an Intel processor and Intel chipset.

I suggest you contact HP Support.

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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my AMD RADEON IS PCI\VEN_1002&DEV_6841&SUBSYS_17F4103C&REV_00\4&10dc363d&0&0008 witch is AMD RADEON HD 7650m

 

 

 

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bleguat_0-1718570604773.pngbleguat_1-1718570605030.png

 

 

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bleguat
Journeyman III

from where can I find the laptop manufacturer support site?

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