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PC Drivers & Software

alexdbz
Newcomer
‎01-12-2018 12:44 PM

latest drivers cause BOD when i open battle.net application and monitor loses signal at any random time

sdadasdsad.jpgMonitor loses signal at any random point. it doesn't matter if i use 17.12.1 OR 17.12.2. when i open battle.net APP i get BOD and my whole system shuts down. also i need to restart pc couple of times before i can get it to boot properly ASUS power surge is triggered every time i turn on PC.  Please help i am desperate i dont know what to do. i use Latest ver of Windows 10 with all updates.

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6 Replies
goodplay
MVP
‎01-12-2018 10:46 PM

Asus ai suite is borked with the new win10 security updates, so uninstall that for a start (and all leftover reg. entries.).

You'll find further info for that on their forum.

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
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alexdbz
In response to goodplay
Newcomer
‎01-13-2018 02:19 AM

How am i suppose to uninstall that?  btw what about the fact that pc loses signal when i turn it on and i need to restart it sever times to get signal back, and anti supply unit is triggered every time and that i need to load from bios. Does this means that my PSU is failing or GPU?

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goodplay
In response to alexdbz
MVP
‎01-13-2018 02:43 AM

Did you go to asus forum, and read/ask about the problem ?

Not worth troubleshooting anything else until you check that first.

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
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alexdbz
In response to goodplay
Newcomer
‎01-13-2018 02:52 AM

i will check, just in case should i buy new PSU?

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goodplay
In response to alexdbz
MVP
‎01-13-2018 03:10 AM

I don't have an asus board, look for this thread on their forum.

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
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goodplay
In response to alexdbz
MVP
‎01-13-2018 03:27 AM

And please supply INFORMATION REQUIRED WHEN POSTING A QUESTION​ for someone to offer further assistance.

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
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