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PC Drivers & Software

vladsg
Newcomer
‎05-14-2018 04:26 PM

Install Adrenalin Edition Driver on Windows 10

Installed (with HDD partition formatting) WINDOWS 10 x64 18.03 (April 2018 Update)
I downloaded and unpacked the driver, the driver installation was started, but at the "Installing the display driver" stage it hangs, it helps only to turn off the computer power. So I can not install the driver in any way.

Computer Type: Laptop (Lenovo G500S)
Video card: HD8570M
OS: WINDOWS 10 x64 18.03 (April 2018 Update)
Installable drivers: Adrenalin Edition 18.4.1 Optional and Adrenalin Edition 18.2.1

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10 Replies
bxf
Journeyman III
‎05-15-2018 04:45 PM

Very similar situation for me with my Lenovo G510, Win10 Pro x64 (1803). I have switchable graphics Intel/Radeon HD8700M. Both 18.4.1 and 18.2.1 hang Windows during or soon after being installed. Fortunately I am able to disable the 8700M in the BIOS and continue to work with the Intel graphics alone.

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plumboby
In response to bxf
Miniboss
‎05-16-2018 05:09 AM

Go back to an older previous driver which worked if possible see if it works if it does might be driver issue. Did you run DDU before you installed the newest drivers. I usually download fresh drivers straight off AMD official site to USBs then install via usb sometimes installing off an external drive alleviates the install hang in the window

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vladsg
In response to plumboby
Newcomer
‎05-16-2018 05:13 AM

I tried to install the Crimson Edition driver, in the end the same happened

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bxf
In response to plumboby
Journeyman III
‎05-16-2018 01:31 PM

Someone elsewhere suggested trying the version designated by the manufacturer (Lenovo) for my machine. I downloaded that (15.200.1045.0), installed it after running DDU, and it works! Updating to 18.4.1, however, still hangs Windows. Since I don't play games, this doesn't affect me. I only need the dedicated GPU for some image viewers and photo editors.

Thanks for the suggestion.

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vladsg
In response to bxf
Newcomer
‎05-16-2018 05:14 AM

I can also disable it, but the point is if the graphics performance of Intel is much lower than the Radeon

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plumboby
Miniboss
‎05-16-2018 05:23 AM

Might suggest to run a hard drive chech with disk management built in software with 10. Could be you hard drive on its way out bugging you build out. Suggestion is to run DDU in safemmode off a usb, try the 18.2.1 or 17.12.1 drivers never know give them both a shot. Of go back to your manufactores drivers might solve an issue.

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vladsg
In response to plumboby
Newcomer
‎05-16-2018 07:23 AM

I tried everything you wrote, but the result is still the same

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bxf
In response to plumboby
Journeyman III
‎05-16-2018 01:33 PM

Indeed, the manufacturer's drivers works, as I indicated in a post I just made above.

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vladsg
In response to kingfish
Newcomer
‎05-16-2018 07:22 AM

No problems found

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