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PC Drivers & Software

kissil
Journeyman III

Input device issue

Hello I'm not good at English. Sorry about my English level. I have a very big problem,, I always use a laptop microphone. It was always perfect. But after Driver Update, my microphone is dead. Input detection is possible, but sound is applied at 1%. I already specified the input size of all programs to be 100%. Discord, system and control Panel. But my sound is the same. Plz,,, help me ㅜㅜ

My laptop information

Hp laptop 15s

PROCESSER AMD Ryzen 5 5500U with Radeon Graphics 2.10 GHz
RAM 16.0GB(15.3GB 사용 가능)
DEVICE ID AE38BFDD-C7FF-4B87-B979-D80E12E52D77
PRODUCT ID 00342-20768-04530-AAOEM
SYSTEM WINDOW 11 (64 BIT)

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2 Replies

You are about the 3rd or 4th person complaining about their PC/Laptop Microphone either not working or too loud and can't be adjusted after updating the AMD driver.

What is your Laptop's exact Make & Model?

Have you tried to install your laptop's OEM AMD Driver to see if it fixed the problem?

Or install your Laptop's own Microphone driver if available from your Laptop's Support download page?

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kissil
Journeyman III

I'm stupid.. Where can I download OEM AMD? 

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