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PC Drivers & Software

san2222
Journeyman III

High Definition Audio skipping audio

Hi, 

I am having issues with audio. I am using headphones via rear jack of my PC. But while playing audio, there are breaks in between playing audio. Like the line going dead for a moment. Sometimes for a second but most seems less than a second.

I have downloaded and installed the latest driver (6.0.8955.1 ) provided by the motherboard manufacturer(Asus A520M-A).  I have disabled some features as shown in the pic below in Device Manager:

 

aUDIO3.JPG

 

 

 

 

As you can see there is only one enabled ("Speakers (Realtek(R) Audio). Right now the driver for this is 10.0.19041.1.  As mentioned earlier, the second entry in the tree (Realtek(R) Audio) has driver 6.0.8955.1. Should not these both have the same drivers?

I have installed the latest chipset drivers (2.13.27.501) from AMD and not ASUS. Will that matter? My specs  is as below:

CPU: Ryzen 5 3500x

Graphics: Nvidia 1650

RAM: 16 GB

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3 Replies

Asus support forum might be the better place to ask, and the 10.0.19041.1 is from windows 10 driver.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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I tested using both the drivers (10.0.19041.264 and  6.0.8955.1). The driver which causes the least issue is the first one. There are splits but now it is of significantly shorter duration unlike the second one where whole chunks of audio are being skipped. Is there anyway to record the sound output through a good free software? Any suggestions?

audio4.JPG

 

 

 

 

 

 

 

 

Thanks

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After quiet some time hunting down the issue. I think I solved it. Looks like there are some sort of driver conflicts.

 

Two driver files audioendpoint.inf  and c_swdevice.inf  have the same versions (10.0.19041.1) but DIFFERENT driver dates. The first one has 12/06/2019  while the second one has 06/21/2006. Is this even possible?

2006Driver.JPG

 

 

 

 

 

 

 

After uninstalling and scanning for hardware change in Device Manager, I got a warning in Event Log:

Device SWD\MMDEVAPI\{0.0.0.00000000}.{ba8a4a41-2189-412a-81a6-d027431da88e} was not migrated due to partial or ambiguous match.

Last Device Instance Id: SWD\MMDEVAPI\{0.0.0.00000000}.{02e8c993-5c78-44f7-ae00-bf167db655a8}
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Location Path:
Migration Rank: 0xF00000000000F120
Present: false
Status: 0xC0000719

 

After which the following log:

Device SWD\MMDEVAPI\{0.0.0.00000000}.{ba8a4a41-2189-412a-81a6-d027431da88e} was configured.

Driver Name: audioendpoint.inf
Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}
Driver Date: 12/06/2019
Driver Version: 10.0.19041.1
Driver Provider: Microsoft
Driver Section: NO_DRV
Driver Rank: 0xFF0000
Matching Device Id: MMDEVAPI\AudioEndpoints
Outranked Drivers: c_swdevice.inf:SWD\GenericRaw:00FF3001
Device Updated: false
Parent Device: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104386C7&REV_1003\5&319e220&1&0001

 

Hence as of now audioendpoint.inf  is loaded and the sound issue is fixed

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