cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

PC Drivers & Software

VilleV00
Journeyman III
‎09-08-2024 12:05 PM

[Help] Error 43 with Sapphire RX 7900 XTX, GPU not detected at startup.

Hey everyone,

I’m facing a frustrating issue with my Sapphire NITRO+ RX 7900 XTX GAMING OC VAPOR-X 24GB. I’ve had this GPU since February 2024, and since day one, I’ve had problems. After updating my motherboard BIOS and GPU drivers, the issue temporarily goes away but eventually returns. Here's what's happening:

  • Almost every time I boot my PC, the GPU is not detected, and I get an Error 43 in Device Manager.
  • The strange thing is that sometimes, after multiple restarts, the GPU gets recognized, and my system works fine.
  • When the restarts don't work, the only way to fix it is by using DDU to uninstall and reinstall the GPU drivers, or by toggling the GPU on and off in Device Manager until it finally starts working.

Here’s what I’ve tried so far:

  1. Updated motherboard BIOS and all other drivers (including Windows).
  2. Clean installed GPU drivers multiple times using DDU.
  3. Checked for any power issues, reseated the GPU in the PCIe slot.

It sounds like it could be a hardware issue, but I’m not entirely sure if it's just the GPU or if something else might be faulty. Would really appreciate any suggestions or insight!

Specs:

  • CPU: AMD Ryzen 7 7800X3D
  • Cooler: DeepCool AK400 Digital
  • GPU: Sapphire NITRO+ RX 7900 XTX GAMING OC VAPOR-X 24GB
  • Motherboard: Gigabyte B650 Gaming X AX
  • RAM: 2x Kingston Fury Beast DDR5 6000 MHz 16GB
  • SSD: Samsung 980 500GB M.2
  • PSU: ASUS TUF Gaming 850W
  • Case: Phanteks Eclipse P400A RGB

Has anyone else run into similar issues with their GPU, or does this sound like a defective unit? Any help or advice would be appreciated!

Thanks in advance!

0 Likes
2 Replies
FunkZ
Grandmaster
‎09-08-2024 02:18 PM

Error 43 can be caused by a hardware issue with the card, or software/driver corruption. The fact that you can reboot and clear the error, or reinstall the software, points to the latter.

Samsung 980 Pro's had firmware issues, has yours been updated?

 

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
0 Likes
Starocity
Journeyman III
‎09-08-2024 11:39 PM

I just built a new PC and I am having a similar issue and it has been driving me crazy. I have benchmarked my GPU, CPU, Memory passed tests, temps are good, checked event logs, did a clean install of Windows, updated BIOS, turned off XMP/EXPO, not overclocked anywhere, reseated the GPU and checked all PSU connections.

Randomly my monitor will black screen and PC will reboot. The GPU will show up under devices and audio will play but after the reboot I have no sound and no GPU detected. I then have to use DDU and reinstall drivers for it to work for maybe 30 min if I'm lucky before the next crash. 

 

CPU: AMD Ryzen 7 7800X3D

Cooler: Corsair ICUE Link H150i RGB

GPU: ASRock Phantom Gaming Radeon RX 7900 XT 20GB

Motherboard: Gigabyte B650 Aorus Elite AX V2

RAM: 2x TEAMGROUP T-FORCE DELTA RGB DDR5 6000 MHz 16GB

SSD: TEAMGROUP MP44L 2TB M.2

PSU: Be Quiet! Pure Power 12M 850W

Case: Hyte Y60

0 Likes