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PC Drivers & Software

warsun
Challenger

[Hard Crash] Media Player

June 21 2019 Hard crash with Adrenalin 2019 Edition 19.5.2 and 19.6.2 Optional.

Whats the crash you ask? Hard to say. But when using Media player its fine. Until you go full screen in Windows Media Player. The whole system freaks out then crashes. I`m not fast enough to catch the error message before the system needs to restart.

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What Win10 build version are you on ?

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
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warsun
Challenger

Sorry i missed your post. But i think its 1607 but i cant tell for sure because that info does not show up unless the driver is installed. Last I saw it said 1803. But i am unsure. it got it in 2015.

Radeon Software Version - 17.9.3
Radeon Software Edition - Crimson ReLive
Graphics Chipset - Radeon RX 580 Series
Memory Size - 8192 MB
Memory Type - GDDR5
Core Clock - 1366 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 16 GB
CPU Type - AMD Ryzen 7 2700 Eight-Core Processor

Radeon Settings Version - 2017.0922.1659.28737
Driver Packaging Version - 17.30.1091.1011-170922a-318283E-CrimsonReLive
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1614
Direct3D® Version - 9.14.10.01304
OpenGL® Version - 6.14.10.13492
OpenCL™ Version - 22.19.677.257
AMD Mantle Version - 9.1.10.0220
AMD Mantle API Version - 102400
AMD Audio Driver Version - 10.0.1.1
Vulkan™ Driver Version - 1.6.0
Vulkan™ API Version - 1.0.51

Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - Radeon RX 580 Series
Device ID - 67DF
Vendor ID - 1002
SubSystem ID - 3418
SubSystem Vendor ID - 1462
Revision ID - E7
Bus Type - PCI Express 3.0
Current Bus Settings - PCI Express 3.0 x16
BIOS Version - 015.050.002.001
BIOS Part Number - BK-AMD VER015.050.002.001.000000
BIOS Date - 2017/11/13 21:41
Memory Size - 8192 MB
Memory Type - GDDR5
Memory Clock - 2000 MHz
Core Clock - 1366 MHz
Total Memory Bandwidth - 256 GByte/s
Memory Bit Rate - 8.00 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

The other computer in the other room just also crashed an restarted. Clearly there is a problem with the last set of drivers. From 17.11 and Up.

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