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PC Drivers & Software

tehowe01
Journeyman III

graphics card and windows 11 not detecting multiple monitors after AMD software update?

Updated AMD Software Adrenalin to 24.1.1 using windows 11 and using AMD Radeon RX 6900 XT graphics card now Windows 11 cannot detect more than one monitor at a time?

My AMD Radeon RX 6900 XT graphics card can detect each monitor I have if only one of them are connected?  

 

Last Friday before I updated Adrenalin to 24.1.1, Windows 11 and previous version of Adrenalin, could detect and show all three of my monitors at the same time?

What in the world has happened and more important what do I do to fix this problem?

 

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4 Replies
tehowe01
Journeyman III

I upgraded my Adrenalin version to AMD Software Adrenalin 24.1.1 and re seated all my cables and now everything is working fine can detect all three monitors!  

thanks, for the help!

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sam302
Journeyman III

It sounds like you're dealing with a frustrating issue after updating your AMD Software Adrenalin to version 24.1.1 on your Windows 11 system with an AMD Radeon RX 6900 XT graphics card. To resolve the problem of Windows not detecting more than one monitor at a time, you can start by reverting to the previous driver version, as new updates can sometimes cause compatibility issues. In Device Manager, right-click your graphics card under Display adapters, select Properties, and then the Driver tab to roll back if the option is available. Ensure all display cables are securely connected, and check Windows Display Settings to detect monitors again by clicking the **Detect** button. In the AMD Adrenalin Software, navigate to the Display tab to see if all monitors are recognized and consider resetting the software settings to default. Additionally, ensure Windows 11 is fully updated by checking Windows Update in the settings. If issues persist, you might want to uninstall the AMD drivers completely using the AMD Cleanup Utility and then reinstall the latest version from the AMD website. If these steps don’t resolve the issue, reaching out to AMD support or checking relevant forums for known issues and fixes may be beneficial. Good luck!

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nick533
Journeyman III

After updating your AMD Software Adrenalin to version 24.1.1 on your Windows 11 computer with an AMD Radeon RX 6900 XT graphics card, it seems like you're having an irritating problem. Since new updates can occasionally cause compatibility difficulties, you can start by going back to the previous driver version to fix the issue of Windows not detecting more than one monitor at once. If there is a rollback option, right-click your graphics card in Device Manager under Display adapters, choose Properties, and then the Driver tab. To identify displays once more, click the **identify** button after making sure all display cables are firmly attached and checking Windows Display Settings. 

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nick533
Journeyman III

It appears that you are experiencing a bothersome issue with your AMD Radeon RX 6900 XT graphics card on your Windows 11 PC after installing your AMD Software Adrenalin to version 24.1.1. In order to resolve the problem of Windows not detecting multiple monitors simultaneously, you can begin by reverting to the previous driver version, as new upgrades can often cause compatibility issues. Right-click your graphics card in Device Manager under Display adapters, select Properties, and then the Driver tab if there is a rollback option. After verifying that all display cables are securely fastened and reviewing Windows Display Settings, click the **identify** button to identify displays once more.

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