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PC Drivers & Software

Eruk
Journeyman III

Genshin not showing Global illumination option

Hello, i have a RADEON VII GPU and i has been experiencing this issue for a while now, at first i thought it was due to my CPU which was just touching the minimum requirements for the option to show (9th Generation Intel® Core i5™-9400F or equivalent) but now i've swapped to a Ryzen 9 5950X and the option isn't there still.

Looking for solutions online i saw that some people solved the issue using AMD-ID custom drivers but when i tried installing those following the tutorial but my PC blue screens with the message THREAD_STUCK_IN_DRIVER whenever i try to open a game, so i went back to the official drivers. I've tried getting help from genshin's own support but have had no luck does anyone know what i can do in this case? thanks in advance.

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FunkZ
Grandmaster

According to this guide you need version 4.0 to have the option for Global Illumination.

https://game8.co/games/Genshin-Impact/archives/422584

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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Eruk
Journeyman III

Thanks for the help, but the game is online only so i doubt thats the issue since im also on version 4.4 

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