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PC Drivers & Software

Electric_Chainsaw
Journeyman III

Games keep crashing on laptop

Hi. so everytime i get on a game, it crashes and i keep getting bans cuz the games think im disconnecting. my friend says it could be a driver issue, but i have no idea how to deal with drivers and stuff.

Im on a laptop and im not tech savvy, this is the first time this happens and the amd website is confusing cuz I dont know where are the updates specifically for my graphics card, and i dont wanna mess up.

Please help, ive been trying to find solutions all day and im exhausted TT

these are my specs:

Laptop: Windows 11 - 64 bit
Processor: AMD Ryzen 5 5500U with Radeon Graphics 2.10 GHz
RAM: 12.0 GB (11.3 GB usable)

Thanks in advance!

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1 Reply
FunkZ
Grandmaster

As you don't list any graphics card, we can only assume you're using the integrated graphics of the 5500U.

So go to the AMD Drivers page and search for 5500U.

FunkZ_0-1717416586870.png

 

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
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