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PC Drivers & Software

gil80
Adept III

Event Viewer error: Event 16387 ATIeRecord and Event 4101

Getting lately these two events:

1. Display driver amdkmdap stopped responding and has successfully recovered. EVENT 4101, Display

2. The description for Event ID 16387 from source ATIeRecord cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

the message resource is present but the message is not found in the string/message table

- Event 16387 ATIeRecord

The screens become black and PC is unresponsive. I have to force a reset.

I have WIn10 64 bit, latest build.

Two R9 290 with 18.3.4 AMD driver.

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2 Replies

Is your PSU rated at 1000 watts or higher. According to this website for (2) R9 290 in Crossfire you need a minimum 1000 watt PSU installed.

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My PSU is Seasonic X-1050 80 Gold.

I have it and the 2 GPU's since 2014. I have never had these error before in my Event Viewer.

This error didn't happen while I was gaming. I was simply using chrome browser.

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