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PC Drivers & Software

rfj47yh-322
Adept I
‎12-19-2023 03:11 AM

Driver Timeouts occuring repeatedly

Hi,

I am using my first AMD CPU after years of Intel and am experiencing repeated crashes (I use Adobe products - PP, AE, ME, PS).  In the last hour I got and reported this twice.

My setup is Asus Prime X670e-PRO WIFI / AMD 9  7900X3D CPU / 64GB RAM.

How can I diagnose / resolve this issue?

 

Screenshot 2023-12-19 100325.png

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1 Reply
Kalana
Challenger
‎12-19-2023 03:33 AM

Hi, I think Windows installed an older version or installed onto the existing drivers and might have corrupted the files. 

Use the link below to download DDU and clear the drivers as directed on the Windows Safe Mode download page.

https://www.amd.com/en/support/kb/faq/gpu-601

Also download the driver and install it after cleaning.

Before installation, disable or disable display driver updates from Windows to avoid driver conflicts. You can find this under Advanced System Settings - System Properties - Hardware - Device Installation Settings.

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