Is the program you're using definitely compatible with Windows 7..?
Also, especially if a game or 3D. Is Windows 7 fully updated and latest Direct X, GPU drivers. Any additionally required runtime packages etc. are installed.?
https://answers.microsoft.com/en-us/windows/forum/windows_7-performance/microsoft-visual-c-runtime-l...
Is there any reason you can't get / upgrade to Windows 10..? Win 7 is getting a bit old now and support is starting to drop away from it.
Also have you tried re-downloading / installing etc. depending on how you got the install files..?