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PC Drivers & Software

arny
Adept I

CRASH - Event ID: 86 - CertificateServicesClient-CertEnroll - The authority amd-keyid not existing

Have been fighting with this error for 2 weeks and have followed multiple Microsoft suggestions without success.

Symptoms: Mostly the computer just shuts down and reboots.. not even a BSOD, no minidump files.

I have even done a fresh installation of Windows 11 (clean install) and continue to have the problem!!
BIOS and all drivers directly downloaded from ASUS
Microsoft say it is an AMD issue.

Can someone help please?

Error problem:

SCEP Certificate enrollment initialization for Local system via https://AMD-KeyId-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net/templates/Aik/scep failed:

HTTP/1.1 404 Not Found
Date: Sat, 28 Jan 2023 18:22:14 GMT
Content-Length: 121
Content-Type: application/json; charset=utf-8
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000;includeSubDomains
x-ms-request-id: d67727ca-92c1-459f-a2e0-b2dce089cc51

Method: GET(2031ms)
Stage: GetCACaps
Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)


- Provider

[ Name] Microsoft-Windows-CertificateServicesClient-CertEnroll

[ Guid] {54164045-7C50-4905-963F-E5BC1EEF0CCA}

[ EventSourceName] CertEnroll

- EventID 86

[ Qualifiers] 49754

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

EventRecordID 2102

Correlation

- Execution

[ ProcessID] 9848

[ ThreadID] 0

- Security

[ UserID] S-1-5-18
- EventData

Context Local system

Url https://AMD-KeyId-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net/templates/Aik/scep


MessageText GetCACaps GetCACaps Not Found Message The authority amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net does not exist.

HTTP/1.1 404 Not Found Date: Sat, 28 Jan 2023 18:22:14 GMT Content-Length: 121 Content-Type: application/json; charset=utf-8 X-Content-Type-Options: nosniff Strict-Transport-Security: max-age=31536000;includeSubDomains x-ms-request-id: d67727ca-92c1-459f-a2e0-b2dce089cc51

Method GET(2031ms)

Stage GetCACaps

ErrorCode Not found (404). 0x80190194 (-2145844844 HTTP_E_STATUS_NOT_FOUND)

Error.png


My Specs:

Processor AMD Ryzen 7 5800X 8-Core Processor 4.30 GHz
RAM 32.0 GB 3200 g.skill
Mainboard: ASUS ROG STRIX B550-F GAMING (WI-FI)
GPU: NVIDIA GeForce RTX 3080 Ti

Windows version & build:

Workgroup: HOME
System type 64-bit operating system, x64-based processor
Edition Windows 11 Pro

Version 22H2
Installed on ‎27/‎01/‎2023
OS build 22621.1194
Experience Windows Feature Experience Pack 1000.22638.1000.0

0 Likes
1 Solution
arny
Adept I

It seems the majority of people I have read with these crashes also have the same CPU and this error code. Some people do have it in their Event logs, but are fortunate to not get crashes.

FIXED THIS PROBLEM 3 weeks ago! Had to revert to Windows 10 due to TPM being problematic for Windows 11 and Ryzen CPUs.

 

The combination of returning to Windows 10, disabling TPM and using the Windows 10 specific chipset and bios drivers from the motherboard manufacture has fixed this for me now, 3 weeks without an issue.

View solution in original post

17 Replies
AntonK
Journeyman III

I have same issue , Same Board and Same GPU  .I have same issue , Same Board and Same GPU .

0 Likes

Generally that error is not the cause, unless there are multiple (several) entries in seconds.

Look in event viewer local, you will see an ID86 entry on each pc start up.

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
0 Likes
arny
Adept I

It seems the majority of people I have read with these crashes also have the same CPU and this error code. Some people do have it in their Event logs, but are fortunate to not get crashes.

FIXED THIS PROBLEM 3 weeks ago! Had to revert to Windows 10 due to TPM being problematic for Windows 11 and Ryzen CPUs.

 

The combination of returning to Windows 10, disabling TPM and using the Windows 10 specific chipset and bios drivers from the motherboard manufacture has fixed this for me now, 3 weeks without an issue.

trvld
Journeyman III

It IS NOT a Solution!!!

What is described is just a Workaround, and the issue still persists. If you are eager to deplete your system of TPM go ahead, but please do not confuse other end users by calling that "a solution". Thanks!

is there any easy way to fix this. 
I don't how to all of this. 

Yeah, not a fix at all. 
Downgrading OS or disabling TPM are workarounds my man. 


Hello
I think this problem is not related to the power of the hardware because I have a powerful computer and I have been experiencing the same problem for months. I bought a liquid cooler because I thought my processor was shutting down due to overheating. I worked and played without any problems for a few months until the same shutdowns started again.
I think the problem is related to poor quality paste and insufficient cooling.
Thanks

My Specs:

Processor AMD Ryzen 9 5950X 16-Core Processor 3.40 GHz
RAM 40 GB (16+16+8)
Mainboard: MS-7C37)

GPU: NVIDIA GeForce RTX 3080 10GB

0 Likes

This is not a solution. Not even close. My eventlog is full of warnings like this, not only from AMD. Not even on an AMD computer.

0 Likes

that's all a negative, Ghost Rider .... the solution doesn't work.   

0 Likes
Sorin85
Journeyman III

i have the same problem dude and i cant find a fix or somthing to stop reboting my PC wen im playing  i hope AMD will find a fix or somthing 

My Specs:

Processor AMD Ryzen 7 5800X 8-Core Processor 4.30 GHz
RAM 32.0 GB 3200 Kingstone Furry
Mainboard: b550 aorus elite v2 (rev. 1.0)

GPU: Sapphire Nitro+ Radeon RX 6950 XT Gaming OC 16Gb GDDR6 

Windows version & build:

Workgroup: HOME
System type 64-bit operating system, x64-based processor
Edition Windows 10 Pro

 

Bekecs745
Journeyman III

I have the same issue.
My rig:

Processor AMD Ryzen 7 5800X 8-Core Processor 4.30 GHz
RAM Kingston FURY 32GB KIT DDR4 3600MHz CL16 Renegade Black 1Gx8
Mainboard: B450 TOMAHAWK MAX
GPU: Powercolor red devil rx 6700 xt

Fortunately for me, my computer restarts only about an hour and a half into playing Diablo 4
It's a bit frustrating that I can't figure out what to do with the problem.

LINJEinc
Journeyman III

Had the same issue, but after a bios update yesterday so seems it to be gone.

 

EDIT: Still same issue, just took longer time before restart.

 

Motherboard: Asus ROG Strix B550-i Gaming

CPU: Ryzen 5 5600x

RAM: Corsair LPX 2x16 3200Mhz

GPU; KFA2 RTX 3060 12Gb

PSU: Corsair SF600 Gold

0 Likes
HsynGndz
Journeyman III

Hello
I think this problem is not related to the power of the hardware because I have a powerful computer and I have been experiencing the same problem for months. I bought a liquid cooler because I thought my processor was shutting down due to overheating. I worked and played without any problems for a few months until the same shutdowns started again.
I think the problem is related to poor quality paste and insufficient cooling.
Thanks

My Specs:

Processor AMD Ryzen 9 5950X 16-Core Processor 3.40 GHz
RAM 40 GB (16+16+8)
Mainboard: MS-7C37)

GPU: NVIDIA GeForce RTX 3080 10GB

0 Likes
PestFest
Adept I

I have the same problem and a tpm module for my b550 unify-x board from msi didn't help either. It's crazy, I just want a stable system but as soon as I activate AMD TPM in the BIOS, my system crashes every few hours. Win 11 freshly installed, current bios and drivers. I've been with AMD forever but I've never experienced anything like this.

CPU: 5950x

0 Likes

Did you find a fix?

0 Likes

Sadly not. I now have a 7800X3D and have had no problems since.
My 5950x could not run stable, no matter what I set with the tpm.

0 Likes

I bought two new games and my computer kept crashing, turning off power.  I tried every solution for about a week , still no solution.  I kept getting error 86 also, is there a connection?

azure net stuff?

 

One solution is to disable C1E, but my bios won't allow that.

So I changed my power setting to AMD Ryzen Balanced, somehow its different than regular balanced and I set my GPU to performance but enabled Radeon Chill and set the FPS to 40 minimum, 40 maximum.  So far no crashes?

 

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