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PC Drivers & Software

CoCoKola
Adept I

Chipset install failures with current version 2023/7/4

AMD PSP Driver, AMD PCI Device Driver, and AMD Processor power management support fail to install despite multiple attempts including rebooting.   I searched for the errors I posted and the solutions were to install a "newer version" from last year - obviously, that won't work for me.

 

I included about 8 lines from the log file, but someone decided to mark it as SPAM, so instead I will leave this little information instead.  Any advice?

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5 Replies
CoCoKola
Adept I

This is with the autodetect version as well as the full download versions of the installation software.

summary versions:

AMD Processor Power Management Support: 8.0.0.13
 Fail

 AMD PCI Device Driver: 1.0.0.90
 Fail

 AMD PSP Driver: 5.24.0.0
 Fail

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No one has a suggestion?

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CoCoKola
Adept I

  • Gigabyte D550 v1. 
    • BIOS version: f16
    • Graphics card and driver version: asus GeForce gtx 1060 6gb
    • Windows version and build number: Windows 11 pro 22621
  •  Anti Virus installed: Windows Defender
  • Did you uninstall the previous Chipset driver version > restart system > before installing the new Chipset Driver version?  Yes
  • A screenshot or description of the error received
  • Please also attach the log output file from the Chipset installer
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What is the exact full model name of motherboard, & processor model?

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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CoCoKola
Adept I

 

exact? Hope this helps.

CoCoKola_2-1689097091330.png

 

 

 

CoCoKola_0-1689097045383.png

CoCoKola_1-1689097066242.png

There was a typo in my first reply with specs.  Is there anything else that would help? 

And yes, I rebooted and tried again. thank you!

 

 

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