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PC Drivers & Software

arunabhnag
Journeyman III

Cannot Install Adrenaline or Manually Drivers

Timeline of events:

Specs:
- 5700XT Sapphire (3+ year old, used myself since new, no crypto - Only Gaming - Nothing too GPU intensive beyond RDR2)
- Windows 11 on Desktop
- CPU: Ryzen 5700X
- MB: Asus TUF X570

History:
- Received notifications of 22.8.2 update. Tried updating, but it got stuck.
- Ignored and lived life with older version.
- Display started stopping within 5-10 seconds of booting up
- Researched, and identified solution as clean reinstall

Attempts (Versions 22.8.1 and 22.8.2)
- Each attempt was preceded by a driver cleanup in safe mode.
- Attempted clean and reinstall using AMDCleaner (Rebooting to safe mode each time)
- Attempted installation in Safe Mode (Failed with Issue with OS error)
- Attempted clean and reinstall using DDU (Rebooting to safe mode each time)

- Attempted installation in Regular mode post clean.
---- 99% times, installer kept detecting hardware and did not proceed (including 1 overnight attempt)
---- 3-4 attempts, detection passed, but installer got stuck at 92% (12 seconds left)

- Attempted manual installation using devmgmt.
---- amdpcibridgeextension.inf failed with Unknown error code 0xCFFFFFFF
---- U0382332.inf failed with Unknown error code 0xCFFFFFFF

- Attempted installation using Windows Online Search.
---- Windows found drivers but encountered error while installation. Contact Manufacturer.

 

Latest Install Log:

<code>

2022-08-31::11:56:11::188 SupportedRendering::IsIntelNaviteRenderingRequired:303 GetInstalledDriverVersion function entered.

2022-08-31::11:56:11::208 createScheduledTaskFromXMLContents :938 Failed to call CoInitializeEx 0x80010106

2022-08-31::11:56:11::220 InstallMan::InstallMan :4819 addl init happened

2022-08-31::11:56:11::220 InstallMan::InstallMan :4820 Starting install: "C:\AMD\AMD-Software-Adrenalin-Edition-22.8.1-Win10-Win11-Aug12\BIN64\AMDSoftwareInstaller.exe" -LAUNCHEDFROMNSIS

2022-08-31::11:56:11::363 InstallMan::isChipsetInstallerEligible :5783 isChipsetInstallerEligible:- =0

2022-08-31::11:56:11::703 CUIManager::getDefaultInstallTypeSelection :3168 Inside getDefaultInstallTypeSelection

2022-08-31::11:56:11::703 CUIManager::getDefaultInstallTypeSelection :3168 Inside getDefaultInstallTypeSelection

2022-08-31::11:56:12::722 InstallMan::performMyState :4220 performMyState: IM_DETECTION

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :173 --InfoParser -> parseBulidHighletXML CNVersions Whitelist:

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 19.20

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 19.30

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 19.40

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 19.50

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 20.10

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 20.20

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 20.30

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 20.40

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 20.45

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 20.50

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 21.10

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 21.08

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 21.09

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 21.20

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 21.30

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 21.40

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 21.50

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 22.10

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :186 --InfoParser -> parseBulidHighletXML : 22.20

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :239 --InfoParser -> parseBulidHighletXML Release: 17.10,17.20,17.30,17.40,17.50

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :239 --InfoParser -> parseBulidHighletXML Release: 18.10,18.20,18.30,18.40,18.50

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :239 --InfoParser -> parseBulidHighletXML Release: 19.10,19.20,19.30,19.40,19.50

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :239 --InfoParser -> parseBulidHighletXML Release: 20.10,20.20,20.30,20.40,20.45,20.50

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :239 --InfoParser -> parseBulidHighletXML Release: 21.10,21.20,21.30,21.40,21.50

2022-08-31::11:56:12::763 CParsePackageData::parseBulidHighletXML :239 --InfoParser -> parseBulidHighletXML Release: 22.10,22.20

2022-08-31::11:56:12::764 CDetectionMgr::parseBuildHighletsXML :2807 --CDetectionMgr ->BuildHighlight JSON parsed successfully

2022-08-31::11:56:12::766 CDetectionMgr::performJsonParsing::<lambda_2>::ope:718 ----CDetectionMgr -> Found ccc2_install.exe in C:\AMD\AMD-Software-Adrenalin-Edition-22.8.1-Win10-Win11-Aug12\BIN64\..\Packages\Drivers\Display\WT6A_INF\B382319

</code>

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1 Reply
arunabhnag
Journeyman III

Note:

- Many of the attempts included the SCF and the DISM commands

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