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PC Drivers & Software

cvearl
Adept II
‎12-19-2018 09:27 AM

Cannot get drivers with Chrome browser

Not sure anyone else is having this issue. I actually had to use Edge this morning to search for drivers for my RX580.

In Chrome...

I go to Driver and Support. Select RX580 and select Submit and nothing happens. On Edge it takes me to downloads.

Annoyed customer here.

C.

0 Likes
3 Replies
Ray_AMD
Community Manager
Community Manager
‎12-19-2018 10:13 AM

Try disabling any Ad blockers and see if that helps.

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cvearl
In response to Ray_AMD
Adept II
‎12-19-2018 10:46 AM

I don't have ad blockers in my Chrome... I will try resetting the browser.

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elstaci
In response to cvearl
MVP
‎12-19-2018 11:21 AM

Yeah, it is possible a Chrome Extension is preventing the page from working correctly. I just used Chrome Browser (Latest version) and worked fine.

As you mentioned, try resetting Chrome under "Settings" it will automatically restore everything to "Default" and disable all extensions.