I cannot select options in the installation of Radeon. I've tried clicking all over the screen and pressing enter too with mouse. The dialog will not close and I am forced to reboot so the popup box goes away.
See attached image screenshot.
You will notice the mouse 'hot spot' does not match with dialog 'hot spot'.
This has been issue since I got this monitor (over a year ago).
It's resolution is 2560x1080 Ultra Wide Screen.
I was asked to provide details about my hardware/software.
Thank you for your support.
my system:
Radeon Software Version - 19.10.2
Radeon Software Edition - Adrenalin 2019
Graphics Chipset - Radeon RX Vega
High Bandwidth Cache Size - 8176 MB
High Bandwidth Cache Type - HBM2
Core Clock - 1590 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 16 GB
CPU Type - AMD Ryzen 7 3700X 8-Core Processor
Radeon Settings Version - 2019.1023.1545.28374
View Release Notes - https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-10-2
Driver Packaging Version - 19.30.31.05-191023a1-347941E-RadeonSoftwareAdrenalin2019
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01410
OpenGL® Version - 26.20.11000.13572
AMD Audio Driver Version - 10.0.1.12
Vulkan™ Driver Version - 2.0.106
Vulkan™ API Version - 1.1.119
Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - Radeon RX Vega
Device ID - 687F
Vendor ID - 1002
SubSystem ID - E37F
SubSystem Vendor ID - 1DA2
Revision ID - C3
Bus Type - PCI Express 3.0
Current Bus Settings - PCI Express 3.0 x16
BIOS Version - 016.001.001.000
BIOS Part Number - 113-D0500310-O02
BIOS Date - 2018/03/26 23:51
High Bandwidth Cache Size - 8176 MB
High Bandwidth Cache Type - HBM2
High Bandwidth Cache Clock - 800 MHz
Core Clock - 1590 MHz
High Bandwidth Cache Bandwidth - 409 GByte/s
Memory Bit Rate - 1.60 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0002
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0
I formatted my drive and reinstalled windows. After install my motherboard installed something called radeon lite. After all the windows updates completed and reboot, I downloaded from amd.com latest radeon drivers: 19.10.2 and the install window did the same thing (see image)
After fresh install I was prompted several changes such as freesync should be on and virtual super resolution should be on. Once made these changes I rebooted. Opened radeon settings and now the mouse position is properly recognized.