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PC Drivers & Software

Dell_Optiplex755
Journeyman III

BSOD when trying to install graphics drivers

Whenever I try to install graphics drivers for my Radeon HD 7470, I get a BSOD.

(Plug and Play detected an error most likely caused by a faulty driver, 0x000000ca)

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6 Replies
stereo55
Adept II

Try the AMD cleanup utility before the new driver install : https://www.amd.com/en/support/kb/faq/gpu-601

or DDU if you prefer , but the AMD version has worked  well for me the lat 6-7 months with my XTX . 

The Cleanup Utility is also a  AMD prefered/suggested thing to use before all gpu driver updates . 

added note: turn off any virus programs before install .

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Thanks, I'll try it out

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BSOD

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What OS & cpu model?

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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keysersozegr
Adept I

Your grapics card is ancient. And i really mean ancient. I guess you are trying to install the old legacy drivers for your graphics card model, right? Look, i don't want to be sarcastic but if you don't have money to replace your "relic" then you shouldn't probably had a pc. And no, i am not even gonna suggest the DDU solution because it is not worth it.

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I want to repurpose my old system. 

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