I'm facing this isssue of black screen just before login. I have to close lid and open it up again and then the laptop starts to work perfectly fine and no black screen issue occures. If i uninstall the amd display driver, I don't face any issue of black screen. But I have installed old version of amd display driver i.e 23.12.1 but it is causing minute and little amount of flickering/ stuttering while using google chrome and microsoft edge.
Someone please tell me what to do.
Its a brand new laptop
HP Victus 16
4060 RTX 8 GB
AMD Ryzen 7, 7840 HS with 780m graphics card
2K screen, 240 Hz
Is there any issue with hardware? Should I return this laptop? and get another?