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PC Drivers & Software

reallydontc4
Adept I

Black screen after installing 24.6.1 during boot, unplugging Valve Index allows boot

 

Hi,

 

Just like the subject line says. Everything has been great the last few months with my Windows 11 and my 7800XT combined with a Valve Index VR headset. The only reason I run windows 11 on the PC is to play VR games with Valve Index. I use Debian and the machine boots fine etc.

The upgrade to 24.6.1 was great initially until I rebooted. Then all I got was a black screen on my monitor. Did some safe boots and all that then found if I unplugged my valve headset during boot the monitor would fire up. Trying switching Display Ports and all that but nothing works to pick the monitor as main display.

Its annoying as all heck having to climb under the desk when I want to boot the machine or wake it up from sleep mode and unplug the headset. 

 

Its only on boot up when the video card picks the primary monitor or wakes up from sleep mode when this problem occurs. 

Windows doesn't even see the VR headset as a monitor so not sure why the 7800XT does.

TBH I wish I never bought the 7800XT. For VR it sucks and driver support has been pretty crappy. 

I have ALWAYS been a loyal AMD fan and have been using their CPU and GPU forever but the lack of VR support and things like this make me wonder what's going on at AMD lately.

14 Replies
reallydontc4
Adept I

Its seems rolling the driver back to 24.5.1 has fixed the problem. Not real fix as I would have welcomed some performance upgrade with VR with the 7800XT. I may put this thing up on Ebay and take a hit and go buy something better.

0 Likes
mmccord173
Adept I

Same here Big Screen Beyond is now recognized as a monitor, as it was not before. Steam VR no longer recognizes headset and gets error 208.  Crosseyed/unusable desktop is visible in the HMD outside of Steam VR now.  It use to remain black until Steam VR was opened.  Installed driver yesterday and thought HMD was sleeping as I did not use Steam VR yesterday, upset to find the HMD had been on all night aging/burning in a desktop image.  Graphics cards that cant work with displays... smh. 

Resolved by setting display to highest resolution in windows, then 'enable direct display' in steam vr developer settings.  Seems new driver reverted this steam vr setting.

0 Likes

I don't see that option in my SteamVR developer settings. Is this the tab you're talking about in the screenshot?

 

DeveloperSettings.png

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Spacecycle
Adept I

I'm seeing the same thing with my Valve Index and the 24.6.1 drivers. No signal on my main monitor on boot. Reverting to 24.5.1 fixed it. I'm going to look into submitting a bug report to try to get it on AMD's radar.

I will reinstall 24.6.1 again and submit a bug report also. I should have done that before I reverted back. I have a feeling the bug reports get sorted by what driver is installed currently. I want to make sure this is registered as a 24.6.1 issue.

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Good idea. I submitted the bug report with 24.5.1 installed but I was sure to point out it was an issue with 24.6.1 in the description. I wish the bug tool would let you manually select the driver version.

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Spacecycle
Adept I

Welp, new driver and it's not fixed nor is it acknowledged in the 24.7.1 driver release notes. I guess I'll do another bug report but I'm not hopeful it will be fixed anytime soon.

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shmoogleosukami
Journeyman III

I'm getting the exact same issue, Fortunately I'm able to get my screen to pop up by turning my monitor off and back on again which while still being a faf is less of a faf than pulling cables out.

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Anurae
Journeyman III

Little push for this topic, as the problem still persists on driver version 24.8.1 on my RX 6800 XT, new bug report submitted, super annoying problem.

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Thanks for submitting the bug report. I noticed it still in 24.8.1 too. I always think it's fixed after a driver update, then I run Steam VR and reboot again and it comes back.

shmoogleosukami
Journeyman III

I'm not sure if this is completely a related issue, but I'd like to add that there is also issues with said driver versions where having a VR headset plugged into the computer would cause some games to be unable to decern if a GPU actually exists.

I've had this happen with path of exile while having a valve index plugged in, my dad also had the same problem having a rift S plugged in.

Unplugging the VR headset fixed both the game launching issue and the monitor issues for both of us. 

I've done a whole ton of DDU reinstalls of various driver version and had these issues persist throughout unfortunately.

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shmoogleosukami
Journeyman III

I've recently gone ahead and reinstalled my windows completely, With only having windows, steamvr, chipset and amd gpu drivers installed issue persists.

HOWEVER. I have ran a DDU on this fresh system and rolled back my GPU driver all the way to 23.11.1 and my issue is now.. at least as far as I can tell fixed. (so far every boot my screen comes on without fail)

I have yet to get windows 100% up to date so I'll update this if I run into any windows updates that causes it to go wrong again.

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It's been a few weeks now and so far everything is fine on this version of AMD GPU drivers (23.11.1)

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