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PC Drivers & Software

cgmcf
Journeyman III

Beelink - 5900HX - AMD Software Issue

Hello all!

Did a fresh W11 Install on my Beelink GTR5 today. I've used the newest version of AMD Adrenalin up until now with no issues.

When trying to install the newest Adrenalin minimal package - On all 3 options of install, I get an error 195. Nothings blocking this from a firewall/AV side, I've ran a WireShark report at the same time and have a firewall (PiHole) - Which I've checked and I have communications to and from AMD fine during that process. It's not a network issue. 

When trying to install the full package (The one that's about 600MB) - I get 'Error 182 – AMD Software Installer Detected AMD Graphics Hardware in Your System Configuration That Is Not Supported'

I've installed 2020 (Which is what Beelink provide) - works fine. Offered the update from 21.10.2>23.9.3 within that app - Nothing happens when I click Install - no error notes at all. I check the logs (C:\Program Files\AMD\CIM\Log) - No errors etc on the install, last message is always Graphics card 1638-C4 is currently using driver Version 21.10.2 - 21.30.25.05-211005a-372545C-RadeonSoftware

I was running 23.9.3 around 2 hours ago with no issues - I'm kinda confused?

Any help from the community would be appreciated. 

 

Kind Regards,

 

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2 Replies
cgmcf
Journeyman III

I've uninstalled KB5030310 tonight, has not resolved either issue.

 

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greg2hype
Journeyman III

Same problem here. just had a few of these machines for our office, not sure if its the windows 11 latest update or AMD adrenalin but i get 195 as well so this stinks

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