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PC Drivers & Software

td47
Adept I

AMDRSServ.exe error 0xC0000005 (access violation) during startup

Windows Error Report appearing regularly from  AMDRSSERV.exe (0xC0000005 (access violation) in module StackHash_ac46.

Version=1
EventType=MoBEX
EventTime=133175247886490048
ReportType=2
Consent=1
UploadTime=133175247889292473
ReportStatus=268435456
ReportIdentifier=e542c7fe-a288-46c1-96aa-7be8826d51bd
IntegratorReportIdentifier=8eeb3f5c-04b6-41c4-b947-357c90ac210c
Wow64Host=34404
NsAppName=praid:AMDRadeonsoftwareUWP
OriginalFilename=AMDRSServ.exe
AppSessionGuid=00002048-0001-0001-57ea-f4ae2e22d901
TargetAppId=U:AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20037.0_x64__0a9344xs7nr4m!AMDRadeonsoftwareUWP
TargetAppVer=10.22.20037.0_x64_!2022//12//22:07:17:01!2372c3!AMDRSServ.exe
BootId=4294967295
TargetAsId=267
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=2c80b547ed673f16a9d1b2976ee9e218
Response.BucketTable=5
Response.LegacyBucketId=1860464484551352856
Response.type=4
Sig[0].Name=Package Full Name
Sig[0].Value=AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20037.0_x64__0a9344xs7nr4m
Sig[1].Name=Application Name
Sig[1].Value=praid:AMDRadeonsoftwareUWP
Sig[2].Name=Application Version
Sig[2].Value=10.1.1.1936
Sig[3].Name=Application Timestamp
Sig[3].Value=63a4046d
Sig[4].Name=Fault Module Name
Sig[4].Value=StackHash_ac46
Sig[5].Name=Fault Module Version
Sig[5].Value=0.0.0.0
Sig[6].Name=Fault Module Timestamp
Sig[6].Value=00000000
Sig[7].Name=Exception Offset
Sig[7].Value=PCH_A4_FROM_ntdll+0x000000000009F954
Sig[8].Name=Exception Code
Sig[8].Value=c0000005
Sig[9].Name=Exception Data
Sig[9].Value=0000000000000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.22621.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=ac46
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=ac462b2fd07cc853b652b5104a1cf381
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=2a44
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=2a44099254b62a5c9ce6dfe8b07573bd
UI[2]=C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20037.0_x64__0a9344xs7nr4m\radeonsoftware\AMDRSServ.exe
LoadedModule[0]=C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20037.0_x64__0a9344xs7nr4m\radeonsoftware\AMDRSServ.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\System32\SETUPAPI.dll
LoadedModule[5]=C:\Windows\System32\msvcrt.dll
LoadedModule[6]=C:\Windows\System32\SHLWAPI.dll
LoadedModule[7]=C:\Windows\System32\CRYPT32.dll
LoadedModule[8]=C:\Windows\System32\ucrtbase.dll
LoadedModule[9]=C:\Windows\System32\USER32.dll
LoadedModule[10]=C:\Windows\SYSTEM32\WTSAPI32.dll
LoadedModule[11]=C:\Windows\System32\win32u.dll
LoadedModule[12]=C:\Windows\System32\GDI32.dll
LoadedModule[13]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[14]=C:\Windows\System32\gdi32full.dll
LoadedModule[15]=C:\Windows\System32\msvcp_win.dll
LoadedModule[16]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[17]=C:\Windows\System32\sechost.dll
LoadedModule[18]=C:\Windows\SYSTEM32\dxgi.dll
LoadedModule[19]=C:\Windows\System32\RPCRT4.dll
LoadedModule[20]=C:\Windows\System32\SHELL32.dll
LoadedModule[21]=C:\Windows\System32\ole32.dll
LoadedModule[22]=C:\Windows\System32\combase.dll
LoadedModule[23]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.22621.819_none_da30437f1b9d3de1\gdiplus.dll
LoadedModule[24]=C:\Windows\SYSTEM32\d3d9.dll
LoadedModule[25]=C:\Windows\SYSTEM32\OpenCL.dll
LoadedModule[26]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[27]=C:\Windows\SYSTEM32\OPENGL32.dll
LoadedModule[28]=C:\Windows\SYSTEM32\WININET.dll
LoadedModule[29]=C:\Windows\SYSTEM32\d2d1.dll
LoadedModule[30]=C:\Windows\SYSTEM32\d3d12.dll
LoadedModule[31]=C:\Windows\SYSTEM32\DWrite.dll
LoadedModule[32]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[33]=C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20037.0_x64__0a9344xs7nr4m\radeonsoftware\amdlinkremoteserver.dll
LoadedModule[34]=C:\Windows\SYSTEM32\d3d11.dll
LoadedModule[35]=C:\Windows\SYSTEM32\cfgmgr32.dll
LoadedModule[36]=C:\Windows\SYSTEM32\dxcore.dll
LoadedModule[37]=C:\Windows\SYSTEM32\GLU32.dll
LoadedModule[38]=C:\Windows\System32\WS2_32.dll
LoadedModule[39]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00.UWPDesktop_14.0.30704.0_x64__8wekyb3d8bbwe\MSVCP140.dll
LoadedModule[40]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00.UWPDesktop_14.0.30704.0_x64__8wekyb3d8bbwe\VCRUNTIME140_1.dll
LoadedModule[41]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00.UWPDesktop_14.0.30704.0_x64__8wekyb3d8bbwe\VCRUNTIME140.dll
LoadedModule[42]=C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20037.0_x64__0a9344xs7nr4m\radeonsoftware\D3DCOMPILER_47.dll
LoadedModule[43]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[44]=C:\Windows\System32\IMM32.DLL
LoadedModule[45]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[46]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[47]=C:\Windows\SYSTEM32\atiadlxx.dll
LoadedModule[48]=C:\Windows\System32\PSAPI.DLL
LoadedModule[49]=C:\Windows\SYSTEM32\PROPSYS.dll
LoadedModule[50]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[51]=C:\Windows\System32\WINTRUST.dll
LoadedModule[52]=C:\Windows\SYSTEM32\MSASN1.dll
LoadedModule[53]=C:\Windows\SYSTEM32\pdh.dll
LoadedModule[54]=C:\Windows\system32\uxtheme.dll
LoadedModule[55]=C:\Windows\System32\MSCTF.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=22621
OsInfo[3].Key=ubr
OsInfo[3].Value=963
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=2057
OsInfo[7].Key=geoid
OsInfo[7].Value=12
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=221955961
OsInfo[15].Key=osinsty
OsInfo[15].Value=2
OsInfo[16].Key=iever
OsInfo[16].Value=11.1.22621.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=15720
OsInfo[19].Key=svolsz
OsInfo[19].Value=930
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=220506
OsInfo[22].Key=bldtm
OsInfo[22].Value=1250
OsInfo[23].Key=bldbrch
OsInfo[23].Value=ni_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.22621.963.amd64fre.ni_release.220506-1250
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=fconid
OsInfo[34].Value=18299130,0,2,0;19638787,0,2,0;23531064,2,2,0;23562335,2,2,0;23563673,2,2,0;25704915,1,2,0;26008830,0,2,1;27075521,1,2,1;29882130,0,1,1;29882131,0,1,1;34592303,0,2,1;35620393,0,2,1;35681102,0,1,0;36803287,0,2,1;36803295,0,2,0;36803303,0,2,0;37007953,0,1,1;37015689,1,2,0;37337255,0,2,1;37337272,0,2,1;37634385,0,2,1;37715785,0,2,1;38320543,0,1,1;38667620,0,2,1;38758896,0,2,1;38764045,0,1,1;38859191,0,2,1;38888144,0,1,1;38937525,0,1,1;39130862,0,2,1;39130896,0,2,1;39139876,0,2,1;39145991,0,2,1;39146010,0,1,1;39177456,0,2,1;39263329,1,2,1;39275950,0,2,1;39281392,0,1,1;39410888,0,2,1;39435873,0,2,1;39909691,0,2,1;40131846,0,1,0;40149356,0,2,1;40260922,0,1,0;40741162,0,2,1;40867945,0,1,1;40883769,0,1,1;40887771,0,1,1;40981503,0,1,1;40997837,0,1,1;41137130,0,1,0;41292604,0,2,1;41417401,0,2,1;41445114,0,2,1;41655236,0,1,1;41738299,0,2,1;41894767,0,2,1;41897055,0,2,1;41932313,0,2,1;42282162,0,2,1
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
OsInfo[38].Key=servicinginprogress
OsInfo[38].Value=0
OsInfo[39].Key=featureupdatependingreboot
OsInfo[39].Value=0
FriendlyEventName=Stopped working
ConsentKey=MoBEX
AppName=Radeon Settings: Host Service
AppPath=C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20037.0_x64__0a9344xs7nr4m\radeonsoftware\AMDRSServ.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=0C59E6F4F1BA19B8780D608A110B8F7F
MetadataHash=1815214764

 

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2 Replies

If you include https://community.amd.com/t5/knowledge-base/information-required-when-posting-a-discussion/ta-p/4227...

Someone may be able to offer suggestions. 

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.

Many thanks for the useful reply and tip. I was making the noobie mistake of assuming that AMD were involved for software bugs, and also assuming that the issue was not configuration specific, but of course the issue COULD be. I will add those specifics when I next have that box booted up (running on the old W10 box currently, an only have one screen, and I have forgotten what the built-in graphics is called in the Ryzen 5600G).

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