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PC Drivers & Software

evolution96
Newcomer
‎11-08-2020 01:02 AM

AMD video card driver problem

Hi,

Computer freezes when installing video card driver.

I want to uptade the graphics card of my computer. Currently load Catalys 15.7.1. Other than that when i want to uptade, the computer freezes completely and and does not fixed at all. It just fixed by formatting. I only had to format 12 times to yesterday.

Acer e1-572G

I5 4200u

AMD 8750M 2GB

8GB ram

500GB ssd

500GB HDD

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1 Reply
kingfish
MVP
‎11-08-2020 03:25 AM

Did you update the Intel graphics driver first? Get the update from Intel support. These must be install before the AMD drivers.

https://community.amd.com/thread/207699 

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